shoboyede kawthar

As a dedicated and results-driven Customer Service Agent/Interpreter, I leverage my exceptional communication skills and problem-solving abilities to deliver top-notch customer experiences. With a proven track record of maintaining a customer satisfaction rate of +90% or higher, I am confident in my ability to provide accurate and timely assistance to clients. My experience in researching and relaying accurate information, as well as collaborating with cross-functional teams, has equipped me with the skills necessary to excel in fast-paced call centre environments.

Throughout my career, I have consistently demonstrated my ability to work under pressure, think critically, and provide tailored solutions to meet customer needs. My strong communication skills, both written and verbal, have enabled me to effectively communicate with patients, customers, and colleagues alike. I am a valuable asset to any call centre team, and I am excited to bring my skills and experience to a new role.

In addition to my technical skills and experience, I possess a strong work ethic and a passion for delivering exceptional customer service. I am a quick learner, and I thrive in environments where no two days are the same. I am excited to bring my skills and experience to a new role and contribute to a team that shares my passion for delivering exceptional customer experiences.