Shikha Jaiswal
@shikhajaiswal
Business Development Manager driving revenue growth through account expansion and renewals.
IndiaWhat I'm looking for
I’m a results-driven Business Development Manager with 4.9 years of experience in revenue growth, client acquisition, and account management. I focus on contract renewals, pipeline generation, and identifying new business opportunities through strategic prospecting and relationship management, earning recognition as a Star Performer of the Month.
I manage the full sales lifecycle and deliver customer-centric solutions using a proactive, data-driven approach to pipeline development, customer retention, and scalable business growth. From consultative, solution-based selling and customer audits to product migration, pricing strategy, tenders, and ROI justification, I help teams drive adoption, performance improvements, and long-term customer value through strong stakeholder management.
Experience
Work history, roles, and key accomplishments
Assistant Business Development
Diversey India Hygiene Pvt Ltd
Jul 2025 - Present (11 months)
Manage enterprise and mid-market accounts across hospitality and institutional segments, owning key account relationships and identifying new business opportunities. Conduct customer audits and operational assessments to deliver tailored proposals, driving adoption, retention, and expansion revenue.
Senior Sales Officer
Nestlé India
Oct 2024 - Jun 2025 (8 months)
Owned end-to-end account lifecycle for enterprise HORECA renewals, driving service delivery, solution adoption, and long-term customer engagement. Led account expansion and upselling by analyzing usage patterns, managing renewals risks, and coordinating cross-functionally to resolve escalations and improve retention.
Sales Officer
Nestlé India
Sep 2022 - Sep 2024 (2 years)
Managed B2B enterprise and mid-market customer portfolios to drive repeat business, account stability, and long-term revenue growth. Conducted joint business planning with channel partners to align growth targets and supported solution improvement using voice-of-customer insights.
Business Development Executive
Veeba Food Services Pvt. Ltd.
Jul 2021 - Sep 2022 (1 year 2 months)
Led end-to-end onboarding and account management for large institutional HORECA clients, ensuring high engagement and sustained account management. Drove 35% year-over-year value growth and 30% volume growth through strategic account planning and identification of upsell/cross-sell opportunities.
Business Sales Development Intern
IndianCanva
Analyzed business processes and supported strategic decision-making. Built relationships with key stakeholders and assisted in customer acquisition.
Education
Degrees, certifications, and relevant coursework
Institute of Technology & Science, Ghaziabad
Post Graduate Diploma in Management (Marketing), Marketing
2019 - 2021
Completed PGDM in Marketing at Institute of Technology & Science, Ghaziabad (2019–2021).
Banaras Hindu University
Bachelor of Commerce (Honours), Commerce
2014 - 2017
Earned a B.Com (Hons.) from Banaras Hindu University (2014–2017).
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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