Sourav Dey

Drive full business development cycle including prospecting, pitching, contract negotiation and client onboarding; lead a 7-member sales team and retain key clients to support recurring revenue and franchise growth.

Researched and identified new business opportunities, managed Zoho CRM for lead tracking, prepared competitive quotations and negotiated with investors to close real estate and interior deals.

Traveled across states to pitch masterbatch products, conducted product sampling and quality checks, and closed orders by aligning offerings to client requirements.

Led and mentored service teams, developed marketing strategies and digital sales campaigns, and maintained brand consistency to drive F&B revenue and customer engagement.

Supported retail operations and assisted with business forecasting tasks, contributing to sales trend analysis and store-level customer service.

Delivered professional hospitality service, managed sponsored events, and adhered to SOPs to ensure high standards of guest interactions and beverage service.

Specialized as a mixologist, crafted signature cocktails, executed upselling techniques and designed bar promotions to increase beverage revenue and guest repeat visits.

Completed secondary education with a commerce focus.

Studied hotel management topics and hospitality operations.

Specialized coursework in marketing and information technology.