Sherif Munir
@sherifmunir
Detail-oriented Customer Specialist committed to exceptional support and service.
What I'm looking for
_____________
Experience
Work history, roles, and key accomplishments
Preferred Customer Associate
TP (UPS)
Aug 2023 - Present (1 year 10 months)
Currently working as a Preferred Customer Associate, I build rapport with customers through courteous communication and handle confidential documents with discretion to protect sensitive information.
Telesales Representative
Incalls Outsourcing
Jan 2023 - Present (2 years 5 months)
As a Telesales Representative, I follow company scripts and overcome objections to support outbound calls regarding sales and marketing promotional campaigns.
Front Office Receptionist
Rehana Hotels & Resorts
Oct 2022 - Present (2 years 8 months)
In my role as a Front Office Receptionist, I learned the importance of excellent communication, time management, and multitasking while efficiently resolving issues under pressure.
Host & Waiter
Cleopatra Luxury Hotels
Jun 2021 - Oct 2021 (4 months)
As a Host & Waiter, I developed multitasking abilities in a fast-paced environment, resolved customer concerns promptly, and created memorable dining experiences for guests.
Education
Degrees, certifications, and relevant coursework
Sadat City University
N/A, Hospitality
2023 -
Gained experience as a Front Office Receptionist, emphasizing excellent communication, interpersonal skills, and time management.
Monarch Business School
Bachelor of Business Administration, Management & Accounting
2024 -
Studied Global Management with a focus on business administration and accounting, developing skills in sales and marketing promotional campaigns.
Cleopatra Luxury Hotels
N/A, Hospitality
2021 - 2022
Worked as a Host & Waiter, focusing on customer service, multitasking in a fast-paced environment, and creating memorable dining experiences.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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