Sherif Munir SM
Open to opportunities

Sherif Munir

@sherifmunir

Detail-oriented Customer Specialist committed to exceptional support and service.

Egypt

What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for growth in a supportive environment.

_____________

Experience

Work history, roles, and key accomplishments

TP (UPS) logoT(
Current

Preferred Customer Associate

TP (UPS)

Aug 2023 - Present (1 year 10 months)

Currently working as a Preferred Customer Associate, I build rapport with customers through courteous communication and handle confidential documents with discretion to protect sensitive information.

Rehana Hotels & Resorts logoRR
Current

Front Office Receptionist

Rehana Hotels & Resorts

Oct 2022 - Present (2 years 8 months)

In my role as a Front Office Receptionist, I learned the importance of excellent communication, time management, and multitasking while efficiently resolving issues under pressure.

Cleopatra Luxury Hotels logoCH

Host & Waiter

Cleopatra Luxury Hotels

Jun 2021 - Oct 2021 (4 months)

As a Host & Waiter, I developed multitasking abilities in a fast-paced environment, resolved customer concerns promptly, and created memorable dining experiences for guests.

Education

Degrees, certifications, and relevant coursework

SU

Sadat City University

N/A, Hospitality

2023 -

Gained experience as a Front Office Receptionist, emphasizing excellent communication, interpersonal skills, and time management.

Monarch Business School logoMS

Monarch Business School

Bachelor of Business Administration, Management & Accounting

2024 -

Studied Global Management with a focus on business administration and accounting, developing skills in sales and marketing promotional campaigns.

Cleopatra Luxury Hotels logoCH

Cleopatra Luxury Hotels

N/A, Hospitality

2021 - 2022

Worked as a Host & Waiter, focusing on customer service, multitasking in a fast-paced environment, and creating memorable dining experiences.

Tech stack

Software and tools used professionally

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Sherif Munir - Preferred Customer Associate - TP (UPS) | Himalayas