Sherice Johnson

With over 20 years of experience in administrative support and healthcare operations, I am a customer-focused professional recognized for my exceptional service and problem-solving abilities. My career spans various roles where I have consistently delivered high-quality support in billing cycles, insurance verification, and claims management across both healthcare and banking industries.

In my recent role as a Customer Service Professional at Apex Health Solutions, I provided high-volume support to patients, verified insurance eligibility, and coordinated pre-authorization processes. My previous experience as a Payment Analyst at Ventre Health involved processing and auditing billing statements, ensuring timely reconciliation, and supporting financial audits. I thrive in remote and high-volume environments, demonstrating my adaptability and commitment to excellence.

Throughout my career, I have developed strong competencies in healthcare administration, customer service, and financial operations. I am proficient in Microsoft Office Suite and various remote tools, which enhances my ability to work effectively in diverse settings. I am eager to leverage my skills in a new role that values customer service and operational efficiency.