
Yakima Stedman
@yakimastedman
Administrative Executive at PlatinumFinance who supported customer accounts and coordinated issues through resolution.
What I'm looking for
At PlatinumFinance, I responded to customer questions and account concerns by phone, email, and in person. I maintained customer records and documentation, and coordinated follow-up to keep clients informed through resolution.
At NetworkSolutions International Inc., I managed customer account inquiries, billing questions, and issue resolution. I also maintained financial records and organized documentation to support accurate operations.
At LouisVuittonWarehouse, I processed orders in a high-volume environment. After being promoted to Lead, I supported team members with workflow questions and helped maintain daily productivity.
I'm currently studying Medical Billing and Coding at UltimateMedical Academy. My background includes customer support, administrative documentation, and accounting and information systems training.
Experience
Work history, roles, and key accomplishments
Administrative Executive
Platinum Finance
Jan 2021 - Feb 2026 (5 years 1 month)
Responded to customer questions and account concerns through phone, email, and in-person communication. Maintained accurate customer records and coordinated follow-up to ensure resolution.
Packer/Picker, Promoted to Lead
Louis Vuitton Warehouse
Mar 2020 - Dec 2020 (9 months)
Processed orders in a high-volume environment with attention to accuracy and timeliness. Supported team members and helped maintain daily productivity.
Accounting Manager/Operations Support
Network Solutions International Inc.
Jun 2006 - Feb 2020 (13 years 8 months)
Managed customer account inquiries, billing questions, and issue resolution. Maintained financial records and coordinated with internal teams on customer service and accounting matters.
Education
Degrees, certifications, and relevant coursework
Ultimate Medical Academy
Medical Billing and Coding Program, Medical Billing and Coding
Currently enrolled in the Medical Billing and Coding Program.
NursesView Career Trek Training Institute
CNA Training, Nursing
Completed CNA training.
Dominica State College
Certification, Accounting and Information Systems
Completed certification in Accounting and Information Systems.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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