Sheilyn RiveraSR
Looking for a job

Sheilyn Rivera

@sheilynrivera

I'm diligent , adaptable,and innovative and I pride myself on my ability to make meaningful impact.

United States

What I'm looking for

Seeking a remote role in administrative support, UX design, or marketing where I can apply my strong project management, client relations, and creative problem-solving skills.

As a results-driven professional with extensive experience in administrative support, customer service, and digital design, I have consistently demonstrated exceptional negotiation and interpersonal skills. With a strong background in project management, client relations, and creative problem-solving, I am committed to contributing to a dynamic, high-growth environment while embracing opportunities for continuous learning and development.

Throughout my career, I have achieved top 20% ranking, successfully recovered over 195,000 in collections, and consistently exceeded monthly targets. I have also managed multiple client projects independently, focusing on digital design, product development, and administrative tasks, and provided tailored solutions that increased client satisfaction and resulted in repeated business and referrals.

I am a skilled trainer, having trained new associates in company procedures, enhancing team performance. I am also proficient in Google Suite & Microsoft Office, and have experience with cash handling, online and in-store orders, and financial accuracy. I'm eager to bring my unquie blend of skills to a forward thinking company where I can grow and change lives

Experience

Work history, roles, and key accomplishments

PR
Current

Associate

PRA

Feb 2022 - Present (3 years 4 months)

Achieved top 20% ranking, successfully recovered over 195,000 in customer service and digital collections, and consistently exceeded monthly targets, contributing to team's overall success.

MM
Current

Consultant

Moonlight Marketing

Jul 2021 - Present (3 years 11 months)

Managed multiple client projects independently, focusing on problem-solving, digital design, product development, and administrative tasks.

PE

Shift Lead

Panda Express

Dec 2022 - Aug 2023 (8 months)

Maintained store cleanliness, restocked supplies, and ensured operational efficiency, while training new associates and contributing to overall store success.

Education

Degrees, certifications, and relevant coursework

Sheilyn hasn't added their education

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Sheilyn Rivera - Associate - PRA | Himalayas