Open to opportunities

Shazia Shaikh

@shaziashaikh

Message

I conduct accurate background checks and compliance operations across US jurisdictions.

India

Message

What I'm looking for

I'm seeking global opportunities in background screening, KYC/CDD, and compliance operations where I can apply my verification, identity validation, case-management, and accuracy-focused experience.

At First Advantage, I conduct end-to-end criminal background checks across county, state, and federal databases in US jurisdictions, while validating identities and PII for compliance and fraud prevention.

I've supported background screening and verification operations since 2021, handling employment, education, address, and identity checks, resolving data mismatches, and escalating complex cases with clear documentation. I work accurately in high-volume environments, meet strict SLA and TAT timelines, and protect confidential data while following internal SOPs.

Experience

Work history, roles, and key accomplishments

Current

Senior Operations Specialist

Current

First Advantage Corporation

Nov 2022 - Present (3 years 9 months)

Conducts end-to-end criminal background checks across US jurisdictions, performs PII validation and identity verification, and independently closes no-record and low-risk cases while adhering to compliance standards and SLA timelines.

Background Verification Background Checks PII Validation Identity Verification Compliance Operations Case Management Escalation Handling Quality Control SLA Management Data Privacy Microsoft Office Outlook SharePoint

Verification Specialist

First Advantage Corporation

Feb 2021 - Nov 2022 (1 year 9 months)

Conducted employment, education, address, and identity verification checks, validated applicant data using authorized databases, and flagged discrepancies to ensure process accuracy and compliance.

Background Verification Employment Verification Education Verification Identity Verification Data Validation Compliance Quality Control Microsoft Office

Home Tutor

Freelance

Jan 2018 - Jan 2021 (3 years)

Provided private tutoring to primary level students.

Customer Service Agent

Eureka Outsourcing Solutions Pvt. Ltd.

Nov 2017 - May 2018 (6 months)

Handled inbound and outbound calls, chat, and email support for the SBI Life Insurance process, ensuring accurate documentation and timely resolution of customer queries.

Customer Service Call Handling Email Support Chat Documentation Query Resolution