ADAnkita Dhanvijay
@ankitadhanvijay
Compliance-focused banking operations analyst driving accuracy and process automation.
IndiaWhat I'm looking for
I am a results-oriented banking operations and compliance analyst with over three years of experience in bank branches and financial back-office environments.
I specialize in KYC/AML verification, transaction monitoring, payment reconciliation, and regulatory adherence to RBI, FATCA, and AML frameworks, achieving 100% compliance accuracy in documentation.
I have a proven track record of improving turnaround time by 30%, boosting customer satisfaction by 20%, and increasing branch efficiency through process automation and workflow digitization.
I seek a remote role in fintech or banking operations focused on compliance, data management, and financial process control where I can apply my skills in MIS reporting, automation tools, and operational risk management.
Experience
Work history, roles, and key accomplishments
ALBranch Relationship Officer
Axis Bank Ltd
Jan 2023 - Present (2 years 10 months)
Conducted KYC/AML/CDD/EDD checks and monitored transaction alerts to ensure 100% regulatory compliance (RBI, FATCA, AML); streamlined onboarding and reconciliation workflows to reduce turnaround time by 30% and improve customer satisfaction by 20%.
Online Tutor
Focus Edumatics Pvt. Ltd
Jan 2021 - Jun 2022 (1 year 5 months)
Delivered remote digital learning to 200+ international students with 90%+ satisfaction, created interactive materials, and built reporting dashboards to enhance learner performance tracking.
Technical Support Associate
Startek Aegis Pvt. Ltd
Jan 2020 - Jun 2020 (5 months)
Provided backend operational support and process documentation, introduced workflow automation and issue-logging framework that reduced ticket closure time by 15%, and assisted in compliance troubleshooting.
Customer Support Executive
IGT Solutions Pvt. Ltd
Jan 2019 - Jan 2020 (1 year)
Processed backend transactions with 99% data accuracy, supported financial data validation and reconciliation to meet SLAs, and received recognition for consistency and compliance.
Education
Degrees, certifications, and relevant coursework
Yashwantrao Chavan Open University
Bachelor of Science, Medical Laboratory Technology
Completed Bachelor of Science in Medical Laboratory Technology from Yashwantrao Chavan Open University in 2022.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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