At First Advantage Pvt. Ltd., I process 2,000+ APAC background verification cases monthly across 20+ international client accounts, meeting a strict 5-day SLA. I also conduct international verification calls to validate candidate data and close compliance gaps.
I audit and manage 10+ international third-party verification vendors, resolving discrepancies and supporting KYC/EDD compliance. I build Power BI dashboards that track discrepancy trends and streamline weekly reporting for senior stakeholders.
Previously, at Teleperformance Pvt. Ltd., I managed domestic background verification and employee onboarding, processing 500+ cases monthly. At Labacha, I managed client accounts and operational coordination, maintaining records and reporting in Excel.
