Open to opportunities

Santosh Shetty

@santoshshetty

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Experienced and resourceful Detail-oriented team player with strong Data organizational skills.

India

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What I'm looking for

Looking for a dynamic environment that values exceptional adaptability, flexibility, and effective collaboration, with opportunities for career growth and professional development.

As a seasoned finance and operations professional, I excel in driving business growth through data analysis, financial insight, and strategic collaboration. With proven expertise in KYC, data entry, verification, and background screening, I manage projects with precision and adaptability. My track record of exceeding targets and recognition for excellence underscores my commitment to delivering results. Proficient in tools like Microsoft Office, CRM, ERP, and more, I am ready to contribute effectively in dynamic, virtual environments.

Experience

Work history, roles, and key accomplishments

Current

System Configuration Administrator

Current

Choice Logistics

May 2022 - Present (3 years 2 months)

Configure and maintain proprietary applications for seamless IT back-office operations.
Lead database cleanup initiatives to ensure accurate financial and inventory records.
Collaborate with legal and procurement teams to manage contracts and vendor relationships, enhancing billing accuracy and compliance.

Data Analysis KYC Order Management Team Collaboration Data Insights Documentation Communication Billing System Configuration System Configuration Logistics Supply Chain Transportation Management Systems TMS Systems Storage Systems Warehouse Management Systems

Background Verification Specialist

Sterling Talent Solutions

Jan 2016 - Mar 2022 (6 years 2 months)

Conducted comprehensive background checks and verifications, including criminal history, credit check, and drug test, to ensure compliance with client and regulatory standards.
Coordinated with Operations teams to maintain accurate data entry records, enhancing the efficiency and reliability of verification services.

Due Diligence Risk Mitigation Regulatory Team Collaboration Communication Problem Solving Customer Service Background Checks KYC AML Processes Verification Checks

MIS Team Leader Home, Mortgage Operation

Vedanti FinServ

Jul 2013 - Dec 2015 (2 years 5 months)

Ensured 100% adherence to Know Your Customer (KYC) regulations, strengthening risk management and enhancing customer onboarding processes.
Managed a team of over 40 professionals in mortgage loan processing, achieving a $25M financing goal with high efficiency and accuracy.
Trained and mentored team members, resulting in a 50% increase in customer conversion rates.

KYC Report Preparation Team Leadership Client Management Records Management Problem Solving Communication Administrative Support CRM Tools Time Management

Team Leader Operation

DHFL Finance and Banking

Oct 2007 - Jul 2013 (5 years 9 months)

Managed daily operations to ensure timely, accurate, and efficient service delivery, enhancing customer satisfaction.
Streamlined customer service processes, reducing response times and boosting overall efficiency.
Supervised and motivated a team of customer support representatives, achieving service quality and performance targets. Trained and guided new team members.

Customer Support CRM Tools Communication Team Leadership Compliance Data Management