David Adams

I am a seasoned leader with over 20 years of experience in enhancing operations across various sectors, including Legal Education, Human Resources, and Telecommunications. My career has been defined by a commitment to leading diverse teams to achieve significant improvements in performance and efficiency. I am skilled in Lean and Six Sigma methodologies, with a strong analytical focus on managing risks and ensuring client satisfaction.

In my current role as Sr. Manager of Operations Excellence at Pontoon/The Adecco Group, I lead an international team of process managers, driving projects that reduce costs and increase speed to revenue. My efforts have transformed team culture, significantly improved employee satisfaction, and identified over $100 million in process waste. Additionally, I have a proven track record of developing high-performing teams and implementing effective performance management guidelines.

As Operations Director at Training Resolved LLC, I manage business operations and lead training initiatives globally. I have successfully expanded our training offerings and revenue through innovative digital platforms and strategic partnerships. My passion for continuous improvement and leadership development drives my commitment to fostering an environment of growth and excellence.