Shaun Marsden
@shaunmarsden
Account Executive specialising in cloud transformation, professional services sales, and consultative technical scoping.
What I'm looking for
I am an Account Executive focused on consulting and engineering services for cloud transformation and modernisation, with a strong track record in selling complex implementation services across AI platforms, data analytics, security, infrastructure modernisation, and enterprise applications.
From 2024–2025 I delivered £11.5M in combined value—£1.93M in professional services and £9.58M in license agreements—building a territory from zero pipeline and achieving 105% of my 2025 annual target. I consistently write technical Statements of Work, partner with software license teams, and execute consultative multi-phase transformation programmes.
I bring experience across presales, customer success, and service relationship management in large enterprises and public-sector environments, supported by Google Cloud certifications in generative AI and cloud fundamentals and a pragmatic, results-driven approach to pipeline development and quota attainment.
Experience
Work history, roles, and key accomplishments
Account Executive
Devoteam
Jul 2023 - Present (2 years 5 months)
Built territory from zero to deliver £11.5M combined value across 2024–2025, including £1.93M professional services and £9.58M in licenses, achieving 105% of 2025 annual target through consultative selling and SOW-driven engagements.
Professional Services Presales Consultant
Six Degrees Technology Group
Apr 2021 - Sep 2022 (1 year 5 months)
Delivered presales consultancy for cloud transformation, coordinating cross-functional teams to secure £2M+ annual professional services bookings and achieved 95% client satisfaction across 30+ engagements.
Closed ~£650K annually in professional services by developing RFP/RFI responses, detailed SOWs, and risk-mitigated proposals for infrastructure consolidation and enterprise migrations.
Customer Success Manager
Rackspace International
Nov 2014 - Dec 2017 (3 years 1 month)
Managed a portfolio of 40+ enterprise customers, achieving 96% retention and 97.5% SLA adherence through proactive relationship and service improvement management.
Service Relationship Manager
NATO Communications & Information Agency
Oct 2010 - Apr 2014 (3 years 6 months)
Coordinated remote service desks across 28+ countries, reducing time-to-repair by 30% and ensuring service continuity for mission-critical operations through complex stakeholder management.
Tactical Communications Specialist
British Army
Sep 1998 - Jan 2008 (9 years 4 months)
Served on multiple operational tours and promoted to Squad Commander, leading teams of 8 engineers to provide 1st/2nd line support for 1,000+ users with 100% reliability.
Education
Degrees, certifications, and relevant coursework
Shaun hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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