Open to opportunities

Shaun Marsden

@shaunmarsden

Account Executive specialising in cloud transformation, professional services sales, and consultative technical scoping.

United Kingdom

Message

What I'm looking for

I am seeking a senior commercial role driving cloud transformation and professional services sales, where I can lead consultative engagements, write technical SOWs, and scale territory revenue.

I am an Account Executive focused on consulting and engineering services for cloud transformation and modernisation, with a strong track record in selling complex implementation services across AI platforms, data analytics, security, infrastructure modernisation, and enterprise applications.

From 2024–2025 I delivered £11.5M in combined value—£1.93M in professional services and £9.58M in license agreements—building a territory from zero pipeline and achieving 105% of my 2025 annual target. I consistently write technical Statements of Work, partner with software license teams, and execute consultative multi-phase transformation programmes.

I bring experience across presales, customer success, and service relationship management in large enterprises and public-sector environments, supported by Google Cloud certifications in generative AI and cloud fundamentals and a pragmatic, results-driven approach to pipeline development and quota attainment.

Experience

Work history, roles, and key accomplishments

Current

Account Executive

Current

Devoteam

Jul 2023 - Present (2 years 5 months)

Built territory from zero to deliver £11.5M combined value across 2024–2025, including £1.93M professional services and £9.58M in licenses, achieving 105% of 2025 annual target through consultative selling and SOW-driven engagements.

Professional Services Sales Cloud Migration Licensing MEDDIC Pipeline Development Stakeholder Engagement

Professional Services Presales Consultant

Six Degrees Technology Group

Apr 2021 - Sep 2022 (1 year 5 months)

Delivered presales consultancy for cloud transformation, coordinating cross-functional teams to secure £2M+ annual professional services bookings and achieved 95% client satisfaction across 30+ engagements.

Proposal Development Resource Planning

Professional Services Presales Consultant

Rackspace Technology

Jan 2018 - Apr 2021 (3 years 3 months)

Closed ~£650K annually in professional services by developing RFP/RFI responses, detailed SOWs, and risk-mitigated proposals for infrastructure consolidation and enterprise migrations.

RFP Responses Infrastructure Migration Pricing Strategy Risk Mitigation Proposal Writing

Customer Success Manager

Rackspace International

Nov 2014 - Dec 2017 (3 years 1 month)

Managed a portfolio of 40+ enterprise customers, achieving 96% retention and 97.5% SLA adherence through proactive relationship and service improvement management.

& Customer Success Account Management SLA Management Retention Strategy Stakeholder Management

Service Relationship Manager

NATO Communications & Information Agency

Oct 2010 - Apr 2014 (3 years 6 months)

Coordinated remote service desks across 28+ countries, reducing time-to-repair by 30% and ensuring service continuity for mission-critical operations through complex stakeholder management.

Service Management Stakeholder Engagement Incident Management Operations Management

Tactical Communications Specialist

British Army

Sep 1998 - Jan 2008 (9 years 4 months)

Served on multiple operational tours and promoted to Squad Commander, leading teams of 8 engineers to provide 1st/2nd line support for 1,000+ users with 100% reliability.

Team Leadership Operational Support Reliability Incident Response Training Logistics