At Amazon, I manage Premium Seller accounts as a primary point of contact, supporting account health, operational excellence, and long-term business success.
I own and resolve high-priority escalations involving inventory, payments, account performance, and platform-related issues. I use root cause analysis and operational data to identify recurring problems and recommend corrective actions.
I work with Product, Operations, Finance, and other internal teams to investigate customer-impacting issues and improve workflows, support tools, and knowledge resources.
At Talentio Solutions, I designed and delivered training in aptitude, analytical reasoning, quantitative ability, and data interpretation. I also conducted placement-readiness sessions and mentored students through personalized coaching.
