Open to opportunities

Sharmaine Dela Rosa

@sharmainedelarosa

I support logistics customers and operations through responsive service, account management, quality assurance, and accurate documentation.

Philippines

Message

What I'm looking for

I'm looking for a role where I can provide efficient administrative, customer service, logistics, and operational support while helping the organization succeed.

I'm currently supporting customers at RAF International Forwarding Philippines Inc., where I prepare quotations and bookings, coordinate shipment delivery, provide status updates, resolve concerns, and generate sales leads.

Previously at EDS Manufacturing Inc. - YAZAKI, I supported new model launches, validated job standards, conducted operator orientations, and performed receiving, in-process, and final inspections of automotive wiring harnesses.

I bring experience in customer relationships, logistics coordination, quality documentation, corrective actions, employee records, reports, and productivity tools including Microsoft Office, Google Workspace, Canva, ClickUp, and SharePoint.

Experience

Work history, roles, and key accomplishments

Current

Customer Service / Sales Account Officer

Current

RAF International Forwarding Philippines Inc.

Apr 2026 - Present (6 months)

Managed customer inquiries and provided logistics service support. Prepared quotations and processed customer bookings.

Customer Service Sales Logistics Microsoft Office Google Workspace

Quality Assurance Technical Specialist

EDS Manufacturing Inc. - YAZAKI

Nov 2018 - Apr 2026 (7 years 5 months)

Supported new model launches by validating job standards and preparing production lines. Conducted operator orientations and monitored start-up performance to ensure quality compliance.

Quality Assurance Documentation Microsoft Office Google Workspace