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@biancadavid
Enthusiastic and experienced Virtual Assistant and Customer Service Professional
As a seasoned Virtual Assistant and Customer Service Professional, I bring forth an impressive background serving as a source of critical support for Management Leaders. With a strong educational foundation in Information Systems, I have honed my skills in administrative support, calendar and email management, and online research. My expertise in Microsoft Office, particularly in Word, Excel, Outlook, and PowerPoint, has enabled me to provide optimal support to busy executives.
Throughout my career, I have demonstrated exceptional communication skills, both written and verbal, and have built strong relationships with clients, suppliers, and team members. My attention to detail, organizational skills, and ability to prioritize tasks have allowed me to deliver high-quality results in fast-paced environments. I am committed to utilizing my skills to provide exceptional support and ensure seamless execution of tasks.
With a strong work ethic and a customer-centric approach, I have consistently delivered exceptional customer service, addressing inquiries and concerns promptly and efficiently. I am confident in my ability to adapt to new challenges and contribute to the success of any organization.
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Work history, roles, and key accomplishments
Freelancer
Oct 2021 - Present (4 years 1 month)
Managed orders, coordinated transportation, and maintained logs and records as a dispatcher admin.
Cloudstaff Philippines
Oct 2020 - Dec 2022 (2 years 2 months)
Provided high-level executive support, managed communications, and coordinated meetings and travel arrangements.
UPS Clark International
Jun 2016 - Oct 2020 (4 years 4 months)
Delivered exceptional customer service, maintained accurate records, and managed inventory levels.
Degrees, certifications, and relevant coursework
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