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@sharenewessels
Aspired IT Technician with strong problem-solving and communication skills.
I am an ambitious IT Technician with a strong foundation in technical support and customer service. My experience includes working as an IT Sales Assistant at PC Palace, where I developed my skills in customer interaction, inventory management, and technical troubleshooting. I pride myself on my ability to remain calm under pressure and provide excellent service to customers.
Throughout my career, I have honed my technical skills, including installing and configuring various peripheral devices, managing network setups, and administering Windows Server environments. I am proficient in MS Office and have a solid understanding of programming languages such as C# and CSS3. My goal is to leverage my skills and experience to contribute effectively to a dynamic IT team.
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Work history, roles, and key accomplishments
PC Palace
Jan 2022 - Present (3 years 10 months)
Assisted customers with locating items and provided recommendations. Operated and balanced cash registers.
Pick n Pay
Jun 2014 - Nov 2014 (5 months)
Managed filing and received stock in the storeroom. Handled invoicing, administration, and ordering of IT equipment.
Degrees, certifications, and relevant coursework
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