Looking for a job

Lesiba Magongwa

@lesibamagongwa

Message

Dedicated and knowledgeable IT Support Technician

South Africa

Message

What I'm looking for

I'm looking for a remote or hybrid role that allows me to grow professionally while contributing meaningfully to a team. I value clear communication, supportive leadership, and opportunities to learn new skills. I enjoy roles where I can use my strengths in problem-solving, customer support, and adaptability to make a real impact.

I'm a highly motivated and enthusiastic junior IT technician with 3 years of experience in providing technical support and resolving computer-related issues. I possess a solid foundation in IT fundamentals, including hardware, software, networking, and operating systems. I'm eager to expand my technical expertise, stay updated on industry trends, and contribute to the success of a company. I'm excited about the opportunity to work with a talented team and learn from experienced professionals.

Personal Qualities:

- Strong work ethic and attention to detail

- Quick learner and team player

- Passionate about technology and innovation.

Experience

Work history, roles, and key accomplishments

Junior IT Support Technician

Hollywood Bets

Jan 2024 - Apr 2025 (1 year 3 months)

Junior IT Support Technician for Limpopo province supporting 11 branches and office

IT Support Technician

Capricorn College for TVET

Feb 2022 - Dec 2023 (1 year 10 months)

Managed network systems and provided support for IT infrastructure. Developed strong communication and administrative skills while collaborating with faculty and students.

Network Management Communication Skills Problem Solving Planning Teamwork Customer Relationship Management

IT Facilitator

Boston City Campus

Mar 2023 - Apr 2023 (1 month)

Facilitated IT training sessions, focusing on CompTIA certifications. Enhanced skills in teaching, customer service, and technical support.

IT Training CompTIA Customer Service Communication Skills Problem Solving Teamwork Technical Support Planning

IT Support Intern

Revival Academy & Technologies

Jan 2023 - Feb 2023 (1 month)

Assisted in providing IT support and training on various technologies, including PC repairs and operating system installations. Developed skills in customer service and problem-solving while working with clients.

IT Repair Customer Service Problem Solving Communication Skills Teamwork Multitasking

Education

Degrees, certifications, and relevant coursework

University of South Africa

NQF6, Information Technology

2024 -

Studied Information Technology with a focus on Graphical User Interface Programming, Interactive Programming, Internet Programming, Structured Systems Analysis and Design, Object-Oriented Analysis, Operating Systems Practice, Digital Logic, and Business Informatics.

Motse Maria High School

Grade 12, High School Education

2018 - 2018

Achieved Grade 12 with subjects including Mathematics, Life Orientation, Sepedi, Life Science, Geography, English, and Physical Science.

Capricorn TVET College

NQF4, Information Technology

2022 -

Completed NQF4 in Information Technology, covering modules such as Computer Programming, Project Management, System Analysis & Design, and Data Communication & Networking.