Puseletso PrudancePP
Open to opportunities

Puseletso Prudance

@puseletsoprudance

IT Technician intern with strong client service and technical skills.

South Africa

What I'm looking for

I am looking for a role that allows me to grow professionally while utilizing my IT skills in a supportive environment.

I am an IT Technician intern currently working at Dihlabeng Local Municipality, where I provide user support and troubleshoot hardware issues. My experience includes setting up laptops and managing IT help desk operations, which has honed my technical skills and ability to work under pressure.

Previously, I volunteered as an Administration Clerk Assistant at Warden Public School, where I managed incoming calls, handled petty cash, and greeted clients. My role as an Educational Assistant allowed me to collaborate with teachers to support learners and maintain IT hardware, enhancing my organizational and planning skills.

With a diploma in Information Technology and various certifications in customer service and service desk skills, I am eager to leverage my knowledge and experience in a professional environment that fosters growth and success.

Experience

Work history, roles, and key accomplishments

DM
Current

IT Technician Intern

Dihlabeng Local Municipality

Currently working as an IT Technician intern, providing user support and troubleshooting hardware issues. Responsible for laptop setup and managing the IT help desk.

WS

Administration Clerk Assistant Volunteer

Warden Public School

Sep 2022 - Apr 2023 (7 months)

Volunteered as an Administration Clerk Assistant, handling incoming calls, managing petty cash, and greeting clients and visitors.

LI

Financial Advisor

Liberty Life Insurance

Jul 2017 - May 2018 (10 months)

Worked as a Financial Advisor, focusing on client acceptance, product knowledge, and financial processes.

TR

Sales Consultant

Truworths

Jul 2015 - Jul 2017 (2 years)

Ensured high levels of customer service while handling transactions and maintaining an organized store environment.

WS

Educational Assistant (ICT)

Warden Public School

Aug 2021 - Aug 2022 (11 months)

Conducted maintenance of IT hardware, updated software, and provided troubleshooting for computers and network devices.

Education

Degrees, certifications, and relevant coursework

PC

PC Training and Business College

Diploma in Information Technology, Information Technology

2012 - 2014

Completed a Diploma in Information Technology, focusing on various aspects of IT including software development, networking, and systems administration.

PC

PC Training and Business College

Higher Certificate in Information Technology, Information Technology

2012 - 2012

Achieved a Higher Certificate in Information Technology, providing foundational knowledge in IT principles and practices.

NS

Ntsu Secondary School

Grade 12, General Education

2010 - 2010

Completed Grade 12, acquiring essential skills and knowledge necessary for further education and professional development.

Tech stack

Software and tools used professionally

Interested in hiring Puseletso?

You can contact Puseletso and 90k+ other talented remote workers on Himalayas.

Message Puseletso

People also viewed

View all talent

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Puseletso Prudance - IT Technician Intern - Dihlabeng Local Municipality | Himalayas