Open to opportunities

Lehakwe Mokoena

@lehakwemokoena

Message

I am an IT support and web-app graduate with Azure and infrastructure experience.

South Africa

Message

What I'm looking for

I am seeking an IT support or infrastructure role where I can apply Azure, Office 365, and AD skills, collaborate with a growth-focused team, and take ownership of cloud migrations and user-support responsibilities.

I hold a National Diploma in Information Technology (Web & App Development) and have combined technical training with customer-focused roles across retail and property management.

As a Junior Infrastructure Intern I managed user provisioning, mailbox creation, license assignment, Active Directory basics, and migrations from on-prem to cloud while acting as an ITSM administrator tracking and prioritizing support calls.

I have practical experience with Exchange and Office 365 administration, basic networking, troubleshooting, and familiarity with PHP, JavaScript, C++, and Python gained through study and a NetCampus learnership.

I am self-motivated, organized and communicate clearly; I deliver reliable support in busy environments and seek opportunities to expand my cloud and infrastructure responsibilities.

Experience

Work history, roles, and key accomplishments

Leasing Agent

Indlu Living

Jan 2024 - Present (1 year 8 months)

Conducted property viewings, facilitated leasing agreements, and managed tenant move-ins and move-outs. Provided tenant support for payment processes and reported maintenance issues.

Lease Agreements Property Management Customer Service Sales Communication Data Reporting Tenant Relations

Junior Infrastructure Intern

Purple Blue Technologies

Jul 2022 - Present (3 years 2 months)

Managed user permissions, accounts, and mailboxes, including migration from on-premise to cloud environments. Administered ITSM, tracked calls, and acted as a primary interface between users and support staff.

Active Directory Office 365 ITSM Troubleshooting Networking

Shop Assistant Cashier

Clicks Pharmacy

Dec 2008 - Present (16 years 9 months)

Managed cash transactions, ensured till accuracy, and handled customer complaints efficiently. Maintained a clean counter area and assisted with general store duties.

Customer Service Inventory Management Communication Problem Solving

Education

Degrees, certifications, and relevant coursework

NetCampus

Certification, Cloud Computing and Microsoft 365

2022 - 2022

Completed certifications in Microsoft Certified Azure Fundamentals and Microsoft 365 Certified Fundamentals. These certifications enhanced knowledge in cloud computing and Microsoft 365 services.

Central University of Technology

National Diploma, Information Technology (Web & App Development)

2017 - 2017

Obtained a National Diploma in Information Technology with a specialization in Web & App Development. This program provided a strong foundation in web application development.