Shankar Singh
@shankarsingh1
I’m a Key Accounts & Operations Manager delivering client retention, revenue growth, and precise financial operations.
What I'm looking for
I’m a results-driven professional with 4+ years of experience in account management, business development, and operational leadership. I focus on nurturing high-value client relationships and driving sales growth through disciplined, end-to-end account operations.
In my current role as Manager (Key Accounts & Operations) at Upskill Coaching Center, I act as the primary relationship manager for high-value clients, handling onboarding, query resolution, and account reconciliation to achieve strong retention. I also design targeted local marketing campaigns and collaborate with media partners to generate high-quality leads and increase enrollments and center revenue.
I’m equally hands-on with operational and financial control—supervising budgeting, cost tracking, fee collection, and payroll processing while maintaining absolute data precision. I lead educators and support staff through recruitment, scheduling, and performance evaluations to uphold service standards.
Previously, as an Accountant & Relationship Executive at Sun Shakti and Natural Energy, I managed day-to-day ledger accounting, including precise processing of Accounts Payable (AP) and Accounts Receivable (AR). I built digital record systems and produced weekly/monthly cash flow statements using Advanced Excel, while ensuring compliance with standard operating procedures and financial regulations.
Experience
Work history, roles, and key accomplishments
Key Accounts & Operations Manager
Upskill Coaching Center
Apr 2022 - Present (4 years 4 months)
Serves as the primary relationship manager for high-value clients, handling onboarding, query resolution, and account reconciliation to drive retention. Leads local marketing and oversees budgeting, fee collection, payroll processing, and educator/support team operations.
Accountant & Relationship Executive
Sun Shakti and Natural Energy
Sep 2021 - Mar 2022 (6 months)
Manages day-to-day ledger accounting, including accounts payable and accounts receivable processing for B2B solar energy projects. Builds digital record systems, compiles weekly/monthly cash flow statements using Advanced Excel, and evaluates transactions for compliance with SOPs and financial regulations.
Education
Degrees, certifications, and relevant coursework
Delhi (school not specified)
Bachelor of Business Administration (BBA), Financial Investment Analysis
2024 -
Pursuing a BBA with a focus on Financial Investment Analysis, including financial analysis, reporting, corporate valuation, and investment strategies.
CBSE Board
Class XII (Senior Secondary), Commerce
2021 -
Completed Class XII (Senior Secondary) under the CBSE Board with a foundation in commerce and accounting principles.
Authorized Training Center, Delhi
Diploma in Computer Applications, Computer Applications
2021 -
Completed a Diploma in Computer Applications, covering professional office automation suites, computing principles, and database management.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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