Looking for a job

Shankar Raghav

@shankarraghav

Message

I'm a result oriented professional with a keen interest in providing the best client experience.

India

Message

I come with 5years of professional experience across various industries in the Customer Management and Business Development team. In the course of these 5 years, I have managed both B2B and B2C (HNI Client) accounts. I consider proactiveness and building interpersonal relationship with the customer as my top 2 skills.

Here to expand my horizon by working with an international team.

Experience

Work history, roles, and key accomplishments

Zonal Relationship Manager

Nestaway India Pvt Ltd

Mar 2021 - Oct 2022 (1 year 7 months)

● Maintaining relationship with clients based in Delhi NCR.
● Coordinating with Zonal Team and Central Team.
● Single Point of contact for any escalations related to Property Management.
● Analyzing escalations and coordinating with the concerned departments.
● Contract Revision and renewal.
● Retaining clients.
● client expectation and bridging the gap through
● Developing interpersonal relation

Sales Client Services Customer Relationship Management Product Training

Safety Consultant

Invictus Survival Sciences

Mar 2018 - Jan 2021 (2 years 10 months)

● Coordinating training interventions for Government Organization (Delhi Police, Haryana Police, Ministry of Women and Child Welfare, Indian Army).
● Assisting Early Stage companies in getting compliant with POSH law.
● Successfully executed Leadership trainings on various Safety and Wellness related initiatives.
● Negotiated, prepared and signed contracts with leading corporate.
● Managing qualit