Shaheem Jackson
@shaheemjackson
I build customer experiences and manage digital content, social communities, and fitness program promotions.
Antigua and BarbudaWhat I'm looking for
I've delivered high-volume customer service and sales support at Macy's, GNC, New Balance, and Met Life, handling transactions, customer questions, appointments, records, and front-desk operations.
Through Forever Fitness, I designed, marketed, and sold more than five fitness programs while independently managing video content, promotions, customer messaging, and social media across Instagram, Facebook, and X.
I've also grown The Soccermanager Experience Facebook page to more than 1,500 followers organically, managed end-to-end content publishing, and self-published a 94-page personal development book, You Need You.
Experience
Work history, roles, and key accomplishments
Founder & Digital Creator
Forever Fitness
Sep 2022 - Present (4 years)
Designed, marketed, and sold 5+ fitness programs. Built and maintained social media presence across IG, FB & X.
Founder
The Soccermanager Experience
Aug 2022 - Present (4 years 1 month)
Managed end-to-end content planning, creation scheduling, and publishing across digital platforms. Grew the Facebook page to over 1500 followers organically.
Author
You Need You
Feb 2022 - Present (4 years 7 months)
Self-published a 94-page personal development book. Designed marketing strategy, graphics, and outreach on social media.
Delivered high-volume customer service, resolving questions, purchases, returns and transaction issues. Processed POS transactions and payments accurately while maintaining attention to detail.
Educated customers on health products and managed transactions in a high-traffic retail setting. Developed daily routines to track stock levels, customer needs, and personal sales goals.
Delivered customer support, upsold footwear, and organized inventory. Collaborated with team to meet weekly sales targets.
Gym Receptionist
Met Life
Apr 2023 - Aug 2024 (1 year 4 months)
Greeted and assisted members, handled calls, scheduled appointments. Maintained member records and managed front-desk operations.
Education
Degrees, certifications, and relevant coursework
Antigua Grammar School
High School Diploma, General Studies
Completed high school education at Antigua Grammar School, graduating in 2011.
Tech stack
Software and tools used professionally
Availability
Location
Antigua and BarbudaAuthorized to work in
United StatesPortfolio
amazon.com/dp/B0BVTHQ1W5Salary expectations
Job categories
Skills
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