Colby Pollack

Open and close booth daily. Mastered the art of jewelry appraisal. Executed weekly sales goals. Managed social media account and marketing.

Handled company disputes and alleviated customer pains. Promoted company through events and new markets. Assisted new employees with processes. Responsible for handling all social media questions and complaints.

Meeting and exceed all key performance sales indicators for the fitness studio including membership sales and renewals, retail and concession sales, maximizing workout traffic and maintaining premium customer service level.

Greeted all guests in a warm and friendly manner to create a positive first impression. Managed salon schedule to organize daily and weekly appointments. Communicated all client reservations to appropriate staff members and coordinated all aspects of guest services, including supply monitoring and facility maintenance.

Sold medical supplies in the sleep apnea department. Assisted sales managers with phone calls, appointments, and sales. Frequently called insurance companies to check eligibility of patient's benefits. Set weekly goals for department dealing with sales and customer retention.