Saige Young
@saigeyoung
Customer service and data operations professional who resolves complex inquiries and drives accurate, timely outcomes.
What I'm looking for
I’m a customer service and data operations professional who handles complex inquiries with accuracy and urgency. In my current customer service role, I enter customer data into Salesforce and clerical systems to outline project timelines and guide next steps, while communicating with clients by email and phone to educate them on product offerings and support order placements.
Across retail and administrative positions, I’ve consistently balanced fast-paced customer needs with detailed recordkeeping, inventory management, and clerical work. I bring strong organization, attention to detail, and critical thinking—supported by PC proficiency and tools like Salesforce and Microsoft Office 365—to collaborate effectively and keep work moving smoothly during high-volume periods.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Complete Call Solutions
Sep 2025 - Jun 2026 (9 months)
Entered customer data into Salesforce and clerical systems to outline project timelines and record next steps. Communicated with clients via email and phone, analyzed complex inquiries/complaints, and processed high-volume telephone orders.
Team Member
Anderson Convenience Market
May 2025 - Sep 2025 (4 months)
Provided customer support and completed clerical work and inventory management to support daily retail operations. Used critical thinking and computer proficiency to identify operational problems and resolve them in a timely manner.
CSR/Stocker
Family Dollar
May 2022 - Aug 2024 (2 years 3 months)
Communicated with consumers to provide product insight and maintain accurate administrative recordkeeping. Managed inventory and supported daily retail and logistical operations, including data entry for large-scale store projects.
Education
Degrees, certifications, and relevant coursework
Midland University
2022 -
Pursuing a degree at Midland University, with enrollment beginning in August 2022.
Central High
Earned a high school diploma from Central High in May 2022.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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