seyi paul

I am a results-driven IT support specialist with experience delivering customer-focused technical support in fast-paced environments.

I have managed and maintained network infrastructure—routers, switches, firewalls and wireless access points—while implementing security measures such as firewall configurations and intrusion detection to protect systems.

I have provided multi-channel customer support (phone, email, chat) and remote assistance, consistently resolving issues efficiently and maintaining professionalism and empathy with end users.

I hold a degree in Computer Science and certifications in Computer Networking and CompTIA A+, and I am seeking remote customer support roles where I can apply my technical expertise and strong communication skills.