Omale Daniel Ilemona
@omaledanielilemona
IT Support Specialist delivering reliable infrastructure, CCTV, and network solutions.
NigeriaWhat I'm looking for
I am a dedicated IT Support Specialist with over five years of hands-on experience in technical support, system maintenance, and ICT infrastructure management. I excel at diagnosing and resolving hardware and software issues, managing CCTV and network systems, and maintaining smooth IT operations.
My background includes first-line support, installation and configuration of PCs, printers, routers and switches, user account management, and ticket resolution that improved IT response time by 25%. I have delivered projects such as a 64-channel CCTV deployment, WLAN infrastructure rollouts, library automation support, and video conferencing implementations for government and commercial clients.
I work effectively both independently and within teams, emphasizing preventive maintenance, documentation, and clear communication to boost system efficiency and user satisfaction. I seek opportunities where I can apply my technical skills to improve reliability and operational performance.
Experience
Work history, roles, and key accomplishments
CCTV Installation Technician
Rejoca Fashion
Jul 2024 - Nov 2024 (4 months)
Installed, configured, and maintained commercial CCTV systems, ensured system uptime through preventive maintenance and optimized VMS performance.
Technical Support Staff
Speednet Limited
Aug 2020 - May 2024 (3 years 9 months)
Provided first-line technical support and managed IT operations, improving IT response time by 25% through efficient ticket resolution and coordination of field engineers.
Administrative Assistant
Speednet Limited
Nov 2018 - Aug 2020 (1 year 9 months)
Supported IT and administrative documentation, coordinated meetings and logistics, and managed filing systems to streamline internal communications and project coordination.
Education
Degrees, certifications, and relevant coursework
FLFederal University Lokoja
Bachelor of Science, Computer Science
Completed a Bachelor of Science in Computer Science at Federal University Lokoja, focusing on core computing principles and practical IT skills.
FIFederal Polytechnic Idah
Ordinary National Diploma, Computer Science
Obtained an Ordinary National Diploma in Computer Science from Federal Polytechnic Idah with foundational training in computing and networking.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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