Seun Isiaka

I am an experienced Customer Success Specialist with over four years of expertise in key account management and client relationship building. My career has been defined by a strong commitment to driving customer satisfaction, retention, and revenue growth. I leverage my in-depth industry knowledge and a client-focused approach to deliver personalized solutions that meet clients’ financial needs.

Throughout my career, I have been recognized for my outstanding performance, including a notable achievement at United Bank for Africa plc, where my diligence led to the detection of a fraudulent transaction, preventing a potential loss of 3 billion Naira. I have successfully managed complex customer portfolios and implemented effective customer success strategies, resulting in significant improvements in customer satisfaction and retention rates.

My experience spans various roles, including as a Key Account Manager, where I achieved a 15% increase in account retention, and as a Virtual Assistant Intern, where I improved team efficiency by 20%. I am passionate about driving growth through analysis, strategy, and creative marketing solutions, and I am eager to bring my skills to a dynamic team.