Open to opportunities

Sergio Soteras

@sergiosoteras

Message

Profesional comercial con experiencia en marketing digital, ventas y gestión de equipos.

Spain

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What I'm looking for

Busco un puesto que combine ventas, marketing y experiencia cliente donde pueda liderar equipos, optimizar procesos y generar crecimiento.

Soy un profesional con más de 10 años de experiencia en ventas, marketing digital y el sector inmobiliario, especializado en liderazgo de equipos, asesoramiento estratégico y creación de contenido visual. He dirigido consultoría de marketing como CEO y gestionado la experiencia del cliente en empresas de formación y automoción, siempre orientado a resultados y satisfacción del cliente.

Trabajo con enfoque estratégico y comunicativo, combinando habilidades comerciales, gestión de redes sociales y uso de CRM para optimizar procesos y fidelizar clientes. Me considero creativo, resolutivo y con sólidas habilidades interpersonales que facilitan el cumplimiento de objetivos y la expansión de cartera.

Experience

Work history, roles, and key accomplishments

Current

Customer Experience Specialist

Current

Ucademy S.L.

Jun 2025 - Present (8 months)

Advise students on official training, drive telephone enrollments and provide personalized support through the matriculation process; tracked student satisfaction and resolved incidents while collaborating with marketing and admissions to optimize the customer journey.

Customer Experience Sales CRM Customer Satisfaction Cross Functional Collaboration

Customer Experience Specialist

Vamos Motor Company S.L.

Dec 2024 - May 2025 (5 months)

Managed end-to-end customer experience across purchase and after-sales, resolved incidents and implemented loyalty strategies while analyzing customer satisfaction to improve touchpoints.

Customer Experience After Sales Strategy Loyalty Programs Process Improvement CRM Sales Support

Real Estate Advisor

PJ Inmobiliaria

Jan 2022 - Dec 2022 (11 months)

Provided real estate and financial advisory services and coordinated commercial activities to support sales operations.

Financial Advisory Customer Service CRM Negotiation Marketing

Real Estate Advisor

Red Piso

Jan 2019 - Dec 2022 (3 years 11 months)

Delivered real estate and financial advice, coordinated commercial activities, and managed marketing and social media to support business development.

Financial Advisory Social Media Management Marketing CRM Client Relations

Real Estate Advisor

Inmobiliari22

Jan 2018 - Dec 2019 (1 year 11 months)

Managed commercial property sales, led sales teams as Team Manager, and developed marketing campaigns to expand client portfolio and meet sales objectives.

Real Estate Sales Team Leadership Client Acquisition Negotiation Marketing CRM Property Management Sales Closing

Real Estate Advisor

Tecnocasa

Jan 2018 - Dec 2019 (1 year 11 months)

Advised clients on real estate and financial matters, coordinated commercial activities and managed marketing and social media to support sales targets.

Financial Advisory Marketing Social Media CRM