Open to opportunities

Rene Finol

@renefinol

Message

Experienced commercial advisor focused on client acquisition and satisfaction.

Spain

Message

What I'm looking for

I am looking for a role that allows me to leverage my sales expertise while fostering strong client relationships and contributing to business growth.

I am a dedicated commercial advisor with extensive experience in client acquisition and relationship management. Currently, I work at Go Bravo in Spain, where I specialize in providing exceptional customer service and personalized debt settlement plans. My commitment to understanding clients' needs has allowed me to create positive experiences in every interaction, ensuring their satisfaction and loyalty.

Previously, I served as a sales manager at Luxahome, where I successfully attracted corporate clients and improved the overall customer experience. My ability to analyze customer feedback and implement process automation has significantly enhanced operational efficiency. I have also held roles as an account manager and country manager, where I led sales teams and developed strong, long-term relationships with clients across various markets.

Experience

Work history, roles, and key accomplishments

Current

Commercial Advisor

Current

Go Bravo

Nov 2023 - Present (1 year 6 months)

Responsible for acquiring new clients and providing exceptional customer service. Monitored client satisfaction and developed personalized debt settlement plans. Specialized in problem-solving and maintaining client loyalty.

Customer Service Debt Settlement Problem Solving Financial Analysis Communication Sales Strategy Relationship Management

Sales Manager

Luxahome

Aug 2023 - Nov 2023 (3 months)

Focused on attracting corporate clients to enhance long-term stays and reduce turnover. Supervised customer feedback analysis and improved the overall user experience.

Sales Management Customer Feedback Analysis User Experience Corporate Sales Communication Team Leadership Process Automation

Account Manager

ZettaGroup International Corp

Jan 2021 - Dec 2022 (1 year 11 months)

Conducted market research to identify business opportunities and served as the main contact for existing clients. Negotiated contracts and collaborated with pre-sales teams to develop tailored solutions.

Market Research Contract Management Team Coordination Customer Experience Relationship Building Sales Strategy

Country Manager

Mobile Minidepositos Metropolitanos

Jan 2018 - May 2019 (1 year 4 months)

Led the sales team across multiple headquarters, enhancing the commercial skills of salespeople and ensuring alignment with business needs.

Team Leadership Sales Training Commercial Skills Development Strategic Planning Coordination Client Management Communication

Commercial Advisor

Cargill

Jan 2018 - Jan 2018 (0 months)

Identified and prospected new clients while maintaining strong relationships. Ensured customer satisfaction through personalized service and effective solutions.

Relationship Management Customer Satisfaction Sales Goals Negotiation Communication