Looking for a job

Sérgio Domingues

@sergiodomingues

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I improve client relationships, operations, and workflows for international teams.

Portugal

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What I'm looking for

Eager to join a larger B2B organization to specialize in post-sales Customer Success. I am pivoting away from sales acquisition to leverage my 5+ years of experience in client lifecycle management, driving long-term retention, strategic onboarding, and workflow efficiency.

At Visuable, I lead accounts end-to-end, from first contact and onboarding through renewals, offboarding, and long-term partnerships.

I work remotely with clients and teams across Europe, the US, Canada, and Australia, combining client communication, solutions consulting, SEO implementation, website management, and performance analysis to improve service offerings.

I also lead a small team, train new members, resolve escalations, and turn complex, messy workflows into clear processes that create smoother customer experiences.

Experience

Work history, roles, and key accomplishments

Current

Accounts Lead

Current

Visuable

Mar 2022 - Present (4 years 6 months)

Worked as Accounts Lead at Visuable.

Marketing Assistant

Visuable

Mar 2021 - Mar 2022 (1 year)

Worked as Marketing Assistant at Visuable.

Junior Marketing Assistant

Visuable

Nov 2020 - Mar 2021 (4 months)

Worked as Junior Marketing Assistant at Visuable.

Parttime Sales Assistant

ZARA SA

Jun 2017 - Aug 2017 (2 months)

My short experience working at Zara taught me about excelent customer service, multi-tasking and up-holding the high reputation that the brand has built over the years. This job made me a better professional in:
• Customer service and support
• Sales experience
• Attendance and punctuality