SPSerena Di Pietro
@serenadipietro
Sales Account Executive with expertise in client relationship management.
SpainWhat I'm looking for
I am a dedicated Sales Account Executive with a strong background in Sales Development and Account Management. Currently, I work at Learnlight, where I develop and manage a target prospect list of clients, generating meetings for the Sales team in the Italian market. My experience includes conducting needs analyses and introducing our products and services to potential clients, ensuring that I identify the best offerings for each client.
Previously, I served as a Sales Account Executive at Blue Media Service, where I helped online businesses increase their sales through effective Retargeting and Remarketing strategies. My ability to build strategic partnerships and support existing clients across various sectors, including Technology, Tourism, and Education, has been a key factor in my success. I am passionate about achieving sales targets and providing exceptional customer support, which I believe are essential for long-term client relationships.
Experience
Work history, roles, and key accomplishments
Sales Development Representative
Learnlight
Feb 2023 - Present (2 years 3 months)
Responsible for developing and managing a target prospect list of clients in the Italian market. Engaged in generating meetings for the Sales team, conducting research, and qualifying leads from marketing campaigns.
Sales Account Executive
Blue Media Service
Apr 2022 - Jan 2023 (9 months)
Focused on helping online businesses increase their sales through Retargeting and Remarketing strategies, primarily targeting the Italian market.
Sales Account Manager
Mount Nico Corp
Jan 2021 - Mar 2022 (1 year 2 months)
Served as the first point of contact for clients, assisting them in opening trading accounts and achieving sales targets while maintaining client information in the CRM system.
Account Manager
ZP Service
Jan 2020 - Apr 2020 (3 months)
Acted as the first point of contact for clients, assisting with account openings and achieving sales targets while managing client data in the internal CRM system.
Online Dealer
Portomaso Casino
May 2019 - Jan 2020 (8 months)
Oversaw and operated table games in a live casino environment, ensuring a smooth gaming experience for players.
Customer Support
CPM Inventa
May 2019 - Sep 2019 (4 months)
Provided customer support in the betting industry, liaising with players via live chat and email to resolve queries.
Sales Manager
Ricami Veronica
Jul 2018 - May 2019 (10 months)
Managed sales and embroidery of household items across various stores in France, Italy, and Dubai.
Customer Support
Teleperformance
Feb 2017 - Jul 2018 (1 year 5 months)
Provided customer support for the Supercell gaming project, assisting with account recovery, refunds, and game-related issues.
Sales Executive
Global Village
Apr 2015 - Apr 2016 (1 year)
Engaged in face-to-face sales within the Italy Pavilion at an expo, managing the stand and desk operations.
Education
Degrees, certifications, and relevant coursework
Mount Nico Corp
Accounting, Accounting
2020 - 2022
Pursued accounting studies, focusing on financial principles, accounting practices, and business management skills.
High School
High School Diploma, General Education
2002 - 2009
Completed high school education, acquiring foundational knowledge and skills necessary for further studies and professional development.
Tech stack
Software and tools used professionally
Availability
Location
SpainAuthorized to work in
Job categories
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