Luca Falzetti

I am a result-oriented Sales Executive with four years of experience in driving sales and enhancing customer relationships. My journey has been marked by a strong commitment to achieving ambitious targets while ensuring customer satisfaction. I have honed my skills in CRM tools, which have been instrumental in managing customer interactions and maintaining detailed records that enhance follow-up and satisfaction.

In my recent role at CB Coaching in Italy, I achieved a high rate of deal closures through effective online meetings and demonstrated strong interpersonal skills that contributed to expanding customer relationships. My previous experience at Metodo FESPA involved leading online video calls and providing clear guidance to clients, which not only met but exceeded company KPIs. I am now eager to transition into a dedicated customer support position, where I can leverage my sales expertise to foster loyalty and resolve customer inquiries effectively.