Chiara Verrocchio
@chiaraverrocchio
SaaS Account Manager growing client relationships through consultative, data-driven sales.
SpainWhat I'm looking for
I’m a Business Development and Account Management professional specializing in SaaS, where I build client relationships and drive account growth with a consultative, data-driven approach. I’ve supported fashion and luxury brand thinking and use strong brand positioning and marketing context to help clients maximize value.
In my recent roles, I achieved 86% of annual target solutions and delivered a 70% conversion rate, and I contributed to increasing client retention up to 20% by maintaining consistent engagement and tracking key KPIs. I also opened the Italian market from scratch as the company’s first Sales representative, generating high-quality meetings with major automotive groups and earning additional €3000 revenue through upsell opportunities.
Experience
Work history, roles, and key accomplishments
Business Development & Account
Diffusely SaaS
Oct 2024 - Present (1 year 8 months)
Contributed to increasing client retention up to 20% by building client relationships and ensuring consistent engagement. Opened the Italian market from scratch, tracked KPIs to maintain retention up to 70%, and identified upsell opportunities totaling €3,000 in additional revenue.
Business Development Manager
Diffusely SaaS
Oct 2024 - Present (1 year 8 months)
Built and managed an Italy pipeline from scratch by defining ICP and segmentation, generating 16–18 qualified opportunities per month with a 60% conversion rate. Delivered product demos, led early-stage negotiations, and contributed to +86% YoY revenue growth in the Italian market.
Inside Sales Representative
Concentrix Corporation
May 2023 - Oct 2024 (1 year 5 months)
Prospected and engaged new clients daily while managing high-volume outreach to meet commercial targets. Owned the full sales cycle from lead generation and qualification to pitching, negotiation, and closing.
Sales Executive
Concentrix Corporation
May 2023 - Oct 2024 (1 year 5 months)
Generated and qualified high-volume outbound pipeline, exceeding monthly pipeline targets by ~100–110% (avg. 103%), and maintained ~60–70% conversion (avg. 65%) from qualified opportunities to closed deals. Managed full-cycle sales, handled objections, improved qualification efficiency, and reduced time-to-close by ~10–15%.
Digital Marketing & SEO Assistant
Digital Mix Group SL
Jan 2023 - Present (3 years 5 months)
Created content for e-commerce and digital campaigns to support brand visibility. Performed keyword research and SEO/SEM analysis using Ahrefs and Sistrix, including market and competitor research to identify growth opportunities.
Education
Degrees, certifications, and relevant coursework
ESdesign
Master in Fashion Management, Fashion Management
2023 - 2024
Completed a Master in Fashion Management at ESdesign in Barcelona from 2023 to 2024.
Gabriele D’Annunzio University
Bachelor of Economics and Management, Economics and Management
2019 - 2022
Completed a Bachelor of Economics and Management at Gabriele D’Annunzio University in Pescara from 2019 to 2022.
Tech stack
Software and tools used professionally
Availability
Location
SpainAuthorized to work in
Job categories
Skills
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