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Sebastian Raigosa

@sebastianraigosa

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Bilingual DME Care Coordinator specializing in insurance verification, patient intake, and remote operations.

Colombia

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What I'm looking for

I am looking for a long-term, full-time remote position within a collaborative international team where I can utilize my expertise in healthcare operations, DME coordination, and client management. I value an environment that promotes clear communication, mutual accountability, and continuous professional growth, allowing me to deliver high-quality support

I am a responsible, remote-ready Virtual Assistant specializing in the US DME (Durable Medical Equipment) sector. At El Grito, I managed end-to-end patient intakes and insurance verifications, coordinating directly with insurance companies, attorneys, and patients to ensure the efficient delivery of vital medical equipment.

Having lived and worked in Australia for 5 years, I developed an international mindset and fluent English communication skills. Now based in Colombia, I combine this global perspective with strong teamwork and a high sense of accountability.

I excel at handling sensitive data, navigating complex medical/legal communications, and solving problems in fast-paced environments. I am eager to bring my healthcare operations expertise and cross-cultural adaptability to a dynamic remote team.

Experience

Work history, roles, and key accomplishments

Virtual Assistant

El Grito Publishing

Nov 2024 - May 2026 (1 year 6 months)

Managed patient records, insurance verification, and scheduling while delivering accurate, confidential administrative support in a fast-paced remote environment. Improved administrative workflow efficiency through organized documentation and patient coordination.

Customer Service Administrative Support Virtual Assistance Data Entry Scheduling Insurance Verification Patient Coordination Documentation Management Confidentiality Workflow Management

Building Manager

AS Company

Jan 2022 - Oct 2024 (2 years 9 months)

Managed daily building operations, tenant relations, and administrative tasks while coordinating maintenance to ensure property safety and efficient facility management. Maintained strong organization and task prioritization in a fast-paced environment.

Tenant Relations Maintenance Coordination Administrative Support Documentation Management Communication Skills Problem Solving Multitasking

Cleaning Supervisor

ISS

Aug 2019 - Dec 2021 (2 years 4 months)

Supervised cleaning staff and daily sanitation operations, ensuring high cleanliness standards, task completion, and efficient team coordination. Managed inventory and maintained quality through attention to detail and consistent communication.

Cleaning Operations Supervision Team Supervision Quality Assurance Inventory Management Administrative Support Communication Skills Time Management Attention To Detail