Open to opportunities

Sean Wealleans

@seanwealleans

Message

Experienced professional in customer service and team leadership.

United Kingdom

Message

What I'm looking for

I am seeking a role that values teamwork and offers opportunities for growth.

I am an experienced and versatile professional with a strong background in customer service, team leadership, hospitality management, and business operations. My career has been marked by a proven ability to train staff, manage high-performing teams, and deliver exceptional service while driving key performance indicators. I excel in client engagement, administrative processes, and cross-functional collaboration across various environments, including hospitality, retail, and production.

Throughout my career, I have held several key positions that have honed my skills in operations and management. As a Head Bartender at The Sun Inn, I led bar operations and team supervision, ensuring top-tier customer service in a fast-paced environment. My role as a Bar & Restaurant Manager at The Yanwath Gate Inn allowed me to implement service improvements and train junior staff, which significantly enhanced the guest experience. I am also adept at managing stock orders, inventory control, and cash management, ensuring smooth operations in every role I undertake.

In addition to my hospitality experience, I have worked as a Technical Advisor and Trainer at O2, where I provided expert tech support and conducted customer training workshops. My diverse background equips me with a unique perspective on business operations and customer relations, making me a valuable asset to any team.

Experience

Work history, roles, and key accomplishments

Current

Production Operative

Current

Eden Valley Meats

Sep 2024 - Present (10 months)

Supported meat production and packaging operations with attention to safety and quality control. Contributed to maintaining high standards in a fast-paced production environment.

Packaging Quality Control Warehouse operations

Head Bartender

The Sun Inn

Feb 2021 - Present (4 years 5 months)

Led bar operations and supervised the bar team, ensuring efficient service delivery. Delivered top-tier customer service in a fast-paced environment while managing stock orders, inventory, and cash.

Bar Operations Team Supervision Customer Service Inventory Control Cash Management

Self-employed Subcontractor (Arborist)

DB Tree Services

Jan 2020 - Present (5 years 6 months)

Performed arboricultural work on residential and commercial properties, ensuring adherence to safety standards. Maintained high levels of customer satisfaction through professional service.

Arboriculture Customer Satisfaction

Bar & Restaurant Manager

The Yanwath Gate Inn

May 2018 - Present (7 years 2 months)

Managed front-of-house operations, including bookings and staff rotas, to ensure smooth service. Implemented service improvements, trained junior staff, and monitored KPIs to enhance guest experience.

Front Of House Experience Staff Training KPIs Customer Experience

Technical Advisor / Trainer (Guru)

May 2017 - Present (8 years 2 months)

Provided expert technical support and trained staff on new devices and systems. Delivered customer training workshops to enhance user understanding and satisfaction.

Technical Support Staff Training Customer Training System Implementation

Assistant Manager

Hawkshead Outdoors

Oct 2014 - Present (10 years 9 months)

Oversaw retail operations, merchandising, and team development across multiple locations. Supported sales targets through strong customer engagement and effective retail strategies.

Retail Operations Merchandising Sales Targets Customer Engagement

Manager

Jintana Thai Restaurant

Apr 2014 - Present (11 years 3 months)

Directed all restaurant operations, including team supervision, stock management, and ensuring high customer satisfaction. Managed daily activities to maintain operational efficiency and service quality.

Team Supervision Stock Management Customer Satisfaction Operations Management

Education

Degrees, certifications, and relevant coursework

Lancaster & Morecambe College

HND Public Services, Public Services

Completed a Higher National Diploma in Public Services, gaining foundational knowledge relevant to public sector operations and community engagement. Developed skills in administrative processes and public service delivery.

Lancaster & Morecambe College

Level 3 National Diploma, Art & Design (Photography & Graphic Design)

Achieved a Level 3 National Diploma in Art & Design, specializing in Photography and Graphic Design. Developed creative and technical skills in visual communication and digital media.

Lancaster & Morecambe College

Level 2 Foundation Diploma, Art & Design

Obtained a Level 2 Foundation Diploma in Art & Design, building a strong base in various artistic disciplines. Explored fundamental concepts and techniques in art and design.

John Ruskin High School

High School Diploma, General Studies

Completed secondary education at John Ruskin High School. Gained a broad education across various subjects, preparing for further studies and professional development.