Schweivensky Metellus

At Metellus Insured Brokerage, I verify eligibility and review benefits, formularies, and provider networks across Medicare Advantage, Medicare Supplement, Part D, and final expense products. I help match coverage to clients’ medical and financial needs.

I resolve discrepancies in applications, enrollments, and policy records by working directly with carriers, and I assist clients with benefits, billing, and claims questions. I also maintain CMS and HIPAA compliance and keep records audit-ready.

I designed CRM workflows and automation that cut administrative time by 40%+ while improving processing speed and accuracy. I also train and coach support staff on scripts, compliance standards, and documentation procedures.

At Fiorella Insurance Agency, I advised members on Medicare and ACA plans and was recognized as a top-producing agent for sales volume and client retention. My biology background supports my fluency in medical terminology and medical necessity.