Sayyadi usman Ismail
@sayyadiusmanismail
I support broadband customers, troubleshoot network issues, and keep service operations organized and responsive.
What I'm looking for
At MegaMore Wireless Broadband Limited, I provide technical and customer support, manage client requests, maintain service records, and help management with operational tasks.
Previously at VDT Communications, I installed and configured networking equipment, troubleshot internet connectivity issues, and prepared technical documentation and service reports.
I'm comfortable coordinating across departments to resolve customer issues promptly while managing multiple priorities and maintaining high service standards.
I bring practical experience with Microsoft Office, Google Workspace, CRM systems, Cisco Packet Tracer, remote collaboration tools, and clear professional communication.
Experience
Work history, roles, and key accomplishments
Technical Assistant
MegaMore Wireless Broadband Limited
Apr 2026 - Present (5 months)
Provide technical and customer support to clients, manage customer requests, and maintain accurate service records. Coordinate with departments to resolve issues and prepare reports for management.
Network Technician
VDT Communications
Jan 2025 - Jan 2026 (1 year)
Installed and configured networking equipment, assisted customers with troubleshooting internet connectivity issues, and maintained technical documentation. Collaborated with technical teams to improve service delivery.
Education
Degrees, certifications, and relevant coursework
Sayyadi usman hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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