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Sayyadi usman Ismail

@sayyadiusmanismail

I support broadband customers, troubleshoot network issues, and keep service operations organized and responsive.

Nigeria
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What I'm looking for

I'm looking for a role where I can provide technical, customer, administrative, or executive support while improving operational efficiency, maintaining accurate records, and delivering responsive service.

At MegaMore Wireless Broadband Limited, I provide technical and customer support, manage client requests, maintain service records, and help management with operational tasks.

Previously at VDT Communications, I installed and configured networking equipment, troubleshot internet connectivity issues, and prepared technical documentation and service reports.

I'm comfortable coordinating across departments to resolve customer issues promptly while managing multiple priorities and maintaining high service standards.

I bring practical experience with Microsoft Office, Google Workspace, CRM systems, Cisco Packet Tracer, remote collaboration tools, and clear professional communication.

Experience

Work history, roles, and key accomplishments

VC

Network Technician

VDT Communications

Jan 2025 - Jan 2026 (1 year)

Installed and configured networking equipment, assisted customers with troubleshooting internet connectivity issues, and maintained technical documentation. Collaborated with technical teams to improve service delivery.

Education

Degrees, certifications, and relevant coursework

Sayyadi usman hasn't added their education

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Tech stack

Software and tools used professionally

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