Open to opportunities

DANIEL ARUOTURE OBOH

@danielaruotureoboh

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Remote IT Support Specialist and Virtual Assistant delivering technical and administrative excellence.

Nigeria

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What I'm looking for

I seek remote roles where I can provide technical support and virtual assistance, work with collaborative tools, grow my networking skills, and contribute to high customer satisfaction.

I am a detail-oriented Remote IT Support Specialist and Virtual Assistant with 2+ years of experience providing technical support, customer service, and administrative assistance to clients across industries. I troubleshoot hardware and software issues, configure networks and servers, install CCTV systems, and optimize client websites using HTML, CSS, and JavaScript while maintaining strong client relationships and high satisfaction rates.

I am proficient with remote collaboration tools (Zoom, Slack, Teams, Trello, Google Workspace) and skilled in data entry, document management, POS support, and CRM-based customer support. I hold HND in Biochemistry and ND in Science Laboratory Technology, and I am pursuing CCNA and Network+ certifications to strengthen my networking expertise.

Experience

Work history, roles, and key accomplishments

IT Support Specialist

Applied Macro-System Resource Ltd.

Jan 2021 - Dec 2023 (2 years 11 months)

Provided remote and on-site IT support and virtual assistance, resolving hardware, software, and network issues and maintaining 90%+ customer satisfaction; implemented POS and CCTV systems and optimized client websites for performance.

Technical Support Networking (DNS DHCP)TCP IP POS Implementation HTML CSS JavaScript Google Workspace CRM Data Entry DHCP

Education

Degrees, certifications, and relevant coursework

Auchi Polytechnic

Higher National Diploma, Biochemistry

2016 - 2018

Completed Higher National Diploma in Biochemistry between 2016 and 2018, focusing on analytical and laboratory techniques relevant to biochemical applications.

Edo State Institute of Technology, Usen

National Diploma, Science Laboratory Technology

2013 - 2015

Completed National Diploma in Science Laboratory Technology from 2013 to 2015 with training in laboratory methods and technical support for scientific testing.