SB
Open to opportunities

Savina Bowanee

@savinabowanee

Dynamic customer service professional with over 6 years of experience.

Mauritius
Message

What I'm looking for

I am seeking a role that values operational efficiency and client satisfaction, with opportunities for growth.

I am a dynamic customer service professional with over six years of diverse experience in administration and client relations. My journey began as a Customer Service Representative at Sykes Call Center in Dublin, where I delivered exceptional support to international clients, ensuring high levels of satisfaction. This role honed my ability to resolve inquiries efficiently and manage operations effectively.

Following my time at Sykes, I transitioned to a Fundraising Manager role at the World Wildlife Fund, orchestrating events that enhanced public engagement with conservation initiatives. My entrepreneurial spirit led me to co-own and manage a successful hair salon in Dublin, where I implemented policies that improved service delivery and client retention. Currently, I manage a thriving salon in Mauritius, focusing on finances, marketing, and client relations while ensuring high-quality service delivery.

My recent experience as a Manager for an equestrian company further solidified my leadership and operational management skills. I am ready to leverage my expertise to enhance operational efficiency and client satisfaction in an administrative role, making a positive impact within your organization.

Experience

Work history, roles, and key accomplishments

SM
Current

Salon Owner & Manager

Salon Owner & Manager

Aug 2015 - Present (9 years 11 months)

Managed a thriving hair and beauty salon in Mauritius, overseeing finances, marketing, and client relations. Ensured the delivery of high-quality services, maintained customer satisfaction, and implemented innovative business growth strategies.

SM

Salon Owner & Manager

Salon Owner & Manager

Jan 2011 - Dec 2014 (3 years 11 months)

Co-owned and managed a prosperous hair salon in Dublin, overseeing daily operations, customer service, and staff management. Instituted policies that improved service delivery and client retention.

Education

Degrees, certifications, and relevant coursework

AS

Atlanta College of Liberal Art and Science

Master in Business Administration, Business Administration

Currently pursuing a Master of Business Administration at Atlanta College of Liberal Art and Science. This program focuses on advanced business principles and management strategies.

Tech stack

Software and tools used professionally

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Savina Bowanee - Salon Owner & Manager - Salon Owner & Manager | Himalayas