Open to opportunities

Bhavna Jeetun

@bhavnajeetun

Message

Dedicated customer service and administrative professional with 7 years experience.

Mauritius

Message

What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for growth.

I am a dedicated customer service and administrative professional with over 7 years of experience in various roles. My journey has equipped me with strong communication skills and the ability to multitask effectively under pressure. I am committed to exceeding business objectives and maximizing customer satisfaction, ensuring that every interaction is positive and productive.

Throughout my career, I have held positions such as Administrative Officer at New Social Living Development Ltd and Issuing Support Officer at CIM Financial Services Ltd. In these roles, I have honed my skills in managing inquiries, maintaining accurate records, and guiding teams to deliver exceptional service. My experience in analyzing financial statements and preparing reports has further solidified my expertise in customer relations and administrative functions.

Experience

Work history, roles, and key accomplishments

Current

Administrative Officer

Current

New Social Living Development Ltd (NSLD)

May 2024 - Present (1 year)

Responsible for managing incoming and outgoing correspondence, maintaining accurate records, directing inquiries, and updating databases. Ensures timely follow-up and clerical support to enhance administrative efficiency.

Database Management Clerical Communication Skills Time Management Customer Service Multitasking Organizational Skills

Issuing Support Officer

CIM Financial Services Ltd

Dec 2020 - Apr 2023 (2 years 4 months)

Assisted customers with credit card and loan inquiries through various communication channels. Reviewed credit reports and provided financial advice to clients, while training new staff on customer service standards.

Customer Support Financial Analysis Communication Skills Training Problem Solving Account Management Interest Rate Verification Customer Service

Insolvency Advisor

Ebene Gate Mauritius Ltd

Apr 2018 - Dec 2019 (1 year 8 months)

Managed stakeholder communications, prepared annual reports, and handled queries related to insolvency cases. Achieved business targets while ensuring high levels of customer service.

Stakeholder Management Report Preparation Customer Service Invoice Management Communication Skills Problem Solving Time Management

Customer Executive

Linkopia Mauritius Ltd

Sep 2017 - May 2018 (8 months)

Built and maintained client relationships while proactively selling services. Engaged in negotiations to enhance sales and ensured high standards of communication with clients.