Clothilde Jupin De Fondaumiere
@clothildejupindefond
Dynamic Operations Manager with expertise in client management.
What I'm looking for
I am a dynamic Operations Manager with over 20 years of experience in client management and business operations, particularly within the banking and retail sectors. My expertise lies in driving financial performance, team development, and enhancing customer satisfaction. I have successfully managed complex operations in salons and have a strong background in relationship management within the banking industry.
Throughout my career, I have a proven track record of implementing effective marketing strategies and operational improvements that directly contribute to revenue growth and client retention. My recent role as Director and Salon Manager at Royal Spa Haute Rive has allowed me to spearhead daily operations, ensuring unparalleled customer satisfaction while overseeing financial performance and managing vendor relationships. I am passionate about bringing my capabilities to enhance success in any organization.
Experience
Work history, roles, and key accomplishments
Director & Salon Manager
Royal Spa Haute Rive Roches Noires, Mauritius Ltd
Jan 2024 - Present (1 year 7 months)
Spearheaded daily salon operations, guaranteeing unparalleled customer satisfaction. Recruited, trained, and mentored staff to uphold exceptional service standards.
Salon Manager / Owner
The Beauty House Co Ltd
Sep 2015 - Mar 2023 (7 years 6 months)
Owned and directed all facets of the salon business, administering accounting, stock management, and pricing strategies. Devised and supervised promotional campaigns across social media platforms.
Relationship Manager
The Mauritius Leasing Co Ltd / Bramer Banking Corporation Lt
Aug 2003 - Jun 2015 (11 years 10 months)
Managed a diverse portfolio of retail and corporate clients. Delivered leasing and financial solutions customised to meet customer needs.
Relationship Manager
The Mauritius Leasing Co Ltd / Bramer Banking Corporation Lt
Aug 2003 - Jun 2015 (11 years 10 months)
Managed a diverse portfolio of retail and corporate clients, delivering leasing and financial solutions customised to meet customer needs. Ensured client satisfaction while adhering to regulatory compliance.
Education
Degrees, certifications, and relevant coursework
Covent De Lorette
High School Diploma, General Studies
1990 - 1994
Completed high school education, building foundational knowledge and skills for future professional development.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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