Abigail MARY SILAR
@abigailmarysilar
Enthusiastic professional with extensive experience in customer service roles.
What I'm looking for
I am an enthusiastic professional with a strong background in customer service, hospitality, and administration. My ability to communicate effectively at all levels has allowed me to thrive in various roles, from receptionist to personal assistant. I am passionate about adding value to my workplace by motivating and inspiring new ideas, contributing to a proactive environment that enhances efficiency.
Throughout my career, I have demonstrated strong problem-solving skills and a commitment to customer service. My experience includes managing diaries, organizing meetings, and handling client inquiries with professionalism and care. I adapt quickly to change and am currently seeking opportunities for career progression and personal development in a reputable company.
Experience
Work history, roles, and key accomplishments
Administration/Receptionist
Medicare Français
Jan 2024 - Feb 2024 (1 month)
Handled phone calls, processed prescription orders, operated cash registers, and managed inventory. Organized and assessed patient information to ensure efficient operations.
Personal Assistant
Wealth Gate Service
Oct 2021 - Jan 2024 (2 years 3 months)
Served as the first point of contact for callers, managed emails and phone communications, organized meetings, and controlled access to the executive.
Notarial Clerk/Administrative Assistant
Hennessy Tower
Sep 2021 - Sep 2022 (1 year)
Managed client instructions from inquiry to completion, generated invoices, checked documents for quality, and assisted with general administrative tasks.
Commercial Consultant
Capifrance
Mar 2021 - Jul 2021 (4 months)
Assisted in negotiations, managed rental properties, promoted listings, and provided guidance to clients in real estate transactions.
Front Office Supervisor
Villas Caroline Hotel
Jul 2020 - Feb 2021 (7 months)
Oversaw data processing procedures, communicated effectively with users, and developed queries to extract data from management systems.
Receptionist
Villas Caroline Hotel
Mar 2018 - Jul 2020 (2 years 4 months)
Greeted visitors, managed guest check-ins and check-outs, processed payments, and resolved complaints while handling reservations.
Reservation Tourism Intern
Connections DMC
Jan 2018 - Feb 2018 (1 month)
Made reservations, assisted customers with inquiries, and ensured a positive customer experience.
Saleswoman
Ralphie Trading Import Export
Jan 2013 - Jul 2016 (3 years 6 months)
Provided tailored services to customers, managed sales transactions, and ensured product conformity upon delivery.
Education
Degrees, certifications, and relevant coursework
Alison Empower Yourself
Basics of Revenue Hotel Management, Revenue Management
2024 - 2025
This course covers the roles of a revenue manager, the purpose of forecasting demands, and the various types of revenue generated per available or occupied rooms in hotels.
Alison Empower Yourself
Mastery, Executive Assistant
2024 - 2025
This course defines the primary responsibilities associated with the executive assistant role, explains the importance of prioritization in managing executive-level tasks, and evaluates the effectiveness of multitasking versus single-tasking in meeting deadlines.
Alison Empower Yourself
Hospitality Management Studies – Hotel Operations, Hospitality Management
2024 - 2025
This course explains the modes of hotel management, the classification of hotel departments, and the organization structure of hotels, including the functions of the front office department.
CNFDI, Private National Distance Training Center
Hotel Receptionist Diploma, Tourism
2019 - 2020
This diploma program covers tourism communication, English agency travel, French tourism marketing, budgeting, and marketing files and database management, including Amadeus GDS training.
Collège Juliette Dodu
GCSEs Equivalent, General Education
2008 - 2011
Completed GCSEs equivalent including subjects such as English, Math, and Science.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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