Sara User
@sarauser20
I support administrative operations, customer service, and data-driven business tasks.
ItalyWhat I'm looking for
I've supported administrative operations, payroll work, and customer service across remote and on-site roles. My work includes preparing documents, managing calendars and emails, coordinating meetings, and maintaining accurate records.
In administrative and payroll-focused work, I used SQL, Excel, Tableau, Power BI, and Python for data analytics tasks. At CGIL, I managed office documentation, archiving, correspondence, payments, travel arrangements, reception, and reporting.
I've also worked in customer-facing roles, including consulting for Aruba S.p.A., customer service, call center work, hospitality, and cosmetics packaging. I communicate with clients in Italian, English, and French and focus on calm, attentive service.
I'm studying Business Financial Management and bring experience in finance, accounting, cryptocurrency trading, web development, graphic design, logistics, and team coordination. I enjoy organized remote work where I can complete tasks efficiently.
Experience
Work history, roles, and key accomplishments
Trader
Pocket Option
Jan 2019 - Present (7 years 8 months)
Certified as GURU, engaged in trading activities.
Executive Assistant
Smartworking
May 2023 - Nov 2024 (1 year 6 months)
Provided executive assistance in a smartworking environment.
Call Center Agent
Ful Project
Jun 2024 - Sep 2024 (3 months)
Gained experience in communication and customer interaction, learning to talk calmly and effectively.
Consultant Aruba
Aruba S.p.A
Mar 2024 - Sep 2024 (6 months)
Provided consultation to clients in Italian, English, and French for a six-month contract.
Provided customer service support in a smartworking environment.
Packaging Worker
ARVA
Sep 2023 - Oct 2023 (1 month)
Packed boxes for high-brand cosmetics, including products from Selena Gomez, Ariana Grande, Lady Gaga, and Rihanna.
Administrative Assistant
Smartworking
Feb 2022 - Feb 2023 (1 year)
Performed data analytics, SQL, Excel, Tableau/PowerBI, Python and other tasks. Prepared documents, managed calendars, answered emails, and conducted weekend training.
Ice Cream Parlor Bar
Delight
Jun 2021 - Aug 2021 (2 months)
Provided customer service, prepared ice cream and beverages, managed cash transactions, and maintained cleanliness. Trained sandwich makers and coordinated orders.
Employee
CGIL
Jan 2015 - Jul 2018 (3 years 6 months)
Managed office documentation, archiving, drafting, data entry, and office supplies. Coordinated travel arrangements, maintained relationships with external bodies, and supported secretarial activities.
Education
Degrees, certifications, and relevant coursework
Pegaso University
Bachelor, Business Financial Management
2023 -
Grade: 100
Pursuing a Bachelor of Business Financial Management at Pegaso University, with a final mark of 100.
High School
High School Diploma
2013 - 2019
Grade: 110
Completed high school education with a final grade of 110.
Cambridge English
CAE, English
2019 - 2019
Grade: C2
Achieved Cambridge English Certification (CAE) at level C2.
Tech stack
Software and tools used professionally
Availability
Location
ItalyAuthorized to work in
Salary expectations
Job categories
Skills
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