sara ndengila mundele
@sarandengilamundele
Dedicated customer service professional with diverse sector experience.
What I'm looking for
I am a dedicated customer service professional with over a decade of experience across various sectors, including event security, catering, healthcare assistance, and customer services. My journey has equipped me with a unique skill set that combines adaptability, teamwork, and excellent time management. I am always eager to learn new skills to enhance my capabilities and contribute positively to my workplace.
Throughout my career, I have consistently received positive feedback for my reliability and teamwork. In my roles, I have successfully maintained high standards of personal care, streamlined processes for efficiency, and ensured compliance with health and safety regulations. My commitment to providing exceptional customer service has allowed me to build strong relationships with clients and colleagues alike, fostering a supportive and engaging environment.
Experience
Work history, roles, and key accomplishments
Customer Advisor
Concentrix
Jul 2022 - Dec 2022 (5 months)
Answered incoming calls, assisted with complaints, and provided detailed information about products and services. Processed customer payments efficiently while maintaining a high level of accuracy.
Care Assistant / Admin
Micheal Rgis Care
Oct 2019 - Jul 2022 (2 years 9 months)
Delivered comprehensive personal care and administrative support to clients, ensuring their well-being. Managed administrative tasks such as scheduling appointments, maintaining records, and auditing documentation.
Care Assistant
Bupa (Mill Care Home)
Jan 2020 - Apr 2020 (3 months)
Assisted residents with personal care duties and supported nurses by completing health checks. Facilitated meal times and participated in planned activities to promote engagement and enjoyment.
Retail Catering
ARC Hospitality Recruitment
Mar 2018 - Apr 2019 (1 year 1 month)
Managed money transactions, maintained a hygienic environment, and prepared food and beverages. Collaborated with team members to deliver high-quality service while adhering to health and safety standards.
Steward
Showsec Crowd Management
Jul 2017 - Sep 2017 (2 months)
Assisted with the delivery of an enjoyable and safe experience for festival audiences. Maintained cleanliness and orderliness of dining and kitchen areas, including washing dishes and assisting in food preparation.
Education
Degrees, certifications, and relevant coursework
St John Wall School
GCSE, Multiple Subjects
Grade: Sport Science (PP), Sports Level 2 (B), Maths (G), English (E), Art (A), Health and Social Care (C), French (C), Religious Studies (F)
Completed GCSEs at St John Wall School, focusing on a diverse range of subjects including Sport Science, Maths, English, Art, Health and Social Care, French, and Religious Studies. Achieved grades in various subjects, demonstrating a broad academic foundation.
Soilhull College
BTEC Subsidiary Diploma, Unknown
Obtained a Level 3 BTEC Subsidiary Diploma from Soilhull College. This program provided specialized knowledge and practical skills relevant to the chosen field of study.
Availability
Location
Authorized to work in
Job categories
Interested in hiring sara?
You can contact sara and 90k+ other talented remote workers on Himalayas.
Message saraFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
