Danny Read
@dannyread
Proactive individual with 8 years of customer service experience.
What I'm looking for
I am a proactive and confident individual with 8 years of voluntary customer service experience, seeking to transition these skills into the business sector, particularly in areas such as administration, finance, ICT, and HR. My commitment to delivering excellent service is matched by my punctuality and reliability, making me a trustworthy team player who thrives on new challenges.
Throughout my voluntary roles, including as a Catering Assistant and Digital Champion Volunteer, I have honed my customer service skills and developed a strong proficiency in Microsoft 365 Suite programs. I take pride in my attention to detail and organizational skills, which I apply to improve workplace performance and ensure a high standard of service. My experience in assisting patients and clients has equipped me with the ability to communicate effectively and handle sensitive information with professionalism.
As I actively seek employment, I am eager to leverage my skills and experiences to contribute positively to a dynamic team. I am particularly interested in roles that allow for personal growth and the opportunity to make a meaningful impact within the organization.
Experience
Work history, roles, and key accomplishments
Voluntary Catering Assistant
Queen Elizabeth Hospital
Oct 2017 - Present (7 years 9 months)
Provided exceptional customer service and assisted the team in daily operations. Supported catering functions, ensuring patient and staff satisfaction.
Digital Champion Volunteer
Kings Lynn Library
Jan 2016 - Present (9 years 6 months)
Supported individuals in accessing the internet and utilizing Microsoft Office 365 Suite programs. Provided guidance on computer-based software like 'Learn My Way'.
Education
Degrees, certifications, and relevant coursework
College Of West Anglia
Access To Higher Education Level 3, Business
Achieved a Merit in Business, demonstrating a strong understanding of business principles and practices. Developed foundational skills in mathematics, English, and ICT, preparing for further academic and professional pursuits.
Digital College
Certificate, Business Administration
Completed an introductory course in Business Administration, gaining essential knowledge for administrative roles. Enhanced ICT skills through dedicated training, improving proficiency in digital tools relevant to business operations.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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