Sarah Wilson
@sarahwilson3
Senior product & lifecycle marketer driving growth through experimentation.
What I'm looking for
I am a senior product and lifecycle marketing leader with 12+ years’ experience building CRM programs, lifecycle journeys, and go-to-market strategies that increase activation, retention, and revenue. I partner closely with product, design, analytics, and UX to translate user insight into experiments, features, and repeatable playbooks—having launched Ecosia’s CRM and Climate Impact Experience and scaled engagement programs across Glassnode, Envato, Findmypast, and Marie Curie.
My work blends user research, data-driven segmentation, and iterative A/B testing to improve conversion and reduce churn: examples include growing Ecosia’s Tree Mail to ~48k engaged subscribers, improving Envato trial→paid by 9% and cutting churn ~12%, and raising onboarding activation by 15%. I bring a test-and-learn ethos, strong cross-functional leadership, and hands-on experience with Braze, Iterable, Salesforce Marketing Cloud, analytics tools, and lifecycle optimization techniques.
Experience
Work history, roles, and key accomplishments
Led GTM and lifecycle for Ecosia’s Climate Impact Counter and AI Search, launching multi-channel programs that achieved 40%+ open rates and 7–13% CTR while accelerating account adoption to 20–25% of DAUs; grew CRM subscribers from 0 to 48k in four months.
Product Marketing & Snr CRM Manager
Glassnode
Jun 2023 - Dec 2024 (1 year 6 months)
Owned positioning and GTM for Glassnode Studio and multiple feature launches, improving activation +18% and trial→paid ~+15% through clearer value props, pricing tiers, and targeted conversion journeys.
Senior CRM Lead
Envato
Apr 2021 - May 2023 (2 years 1 month)
Drove adoption of Envato’s recommendation engine and redesigned onboarding, increasing free-trial-to-paid conversion by 9% and new user activation by 15%; launched subscription management comms that reduced churn ~12%.
Senior CRM Manager
Findmypast
Feb 2020 - Apr 2021 (1 year 2 months)
Led a CRM team delivering segmentation-driven lifecycle and promotional campaigns that improved email engagement by 10%+ and partnered with Product on persona-tailored feature launches.
CRM & Product Marketing Manager
Findmypast
Jan 2018 - Feb 2020 (2 years 1 month)
Built the free-to-paid lifecycle strategy, ran A/B experiments to improve retention and engagement, and executed subscription tier GTMs that increased engagement by 7% and improved trial-to-paid conversion.
Snr CRM Exec & Product Marketing Assistant
Findmypast
Mar 2017 - Jan 2018 (10 months)
Supported CRM operations and campaign delivery across email and on-site channels, focusing on execution, reporting, and optimisation of lifecycle and promotional campaigns.
CRM Manager
Marie Curie
Feb 2016 - Mar 2017 (1 year 1 month)
Led a team designing and optimising digital supporter journeys for fundraising, driving significant increases in fundraiser conversion and online revenue through targeted comms.
Digital Marketing Executive
Marie Curie
Nov 2013 - Jan 2016 (2 years 2 months)
Supported digital fundraising and awareness campaigns focusing on email, social media, and content to engage supporters and drive donations for one of the UK’s largest charities.
Education
Degrees, certifications, and relevant coursework
Product Marketing Alliance
Product Marketing Certified: Core, Product Marketing
2025 - 2025
Completed Product Marketing Certified: Core certification.
University of Waikato
CELTA, Teaching English to Speakers of Other Languages
2009 - 2009
Completed CELTA teacher training certification.
Massey University
Bachelor of Arts, Communication & History
2005 - 2009
Completed a Bachelor of Arts focusing on Communication and History.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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