Open to opportunities

Sarah User

@sarahuser7

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Dedicated property manager with expertise in tenant relations and marketing.

United States

Message

What I'm looking for

I seek a dynamic role in property management that fosters growth and community engagement.

I am a dedicated property manager with a strong background in overseeing residential units and ensuring optimal occupancy rates. Currently, I manage 244 units at Cresten Properties, where I focus on tenant relations, effective marketing strategies, and property maintenance. My proactive approach to managing delinquency accounts and lease renewals has significantly contributed to maintaining high occupancy rates and tenant satisfaction.

Previously, I worked as a leasing consultant at various properties, where I honed my skills in marketing initiatives and resident retention. My efforts led to a remarkable 96.5% resident retention rate in my last role. I am passionate about creating engaging community events and utilizing social media to enhance property visibility. My commitment to excellence in property management is reflected in my ability to analyze financial metrics and implement strategies that align with operational goals.

Experience

Work history, roles, and key accomplishments

Current

Property Manager

Current

Cresten Properties

May 2024 - Present (1 year)

Oversee 244 units, consistently evaluating market occupancy percentages to ensure alignment with target metrics through effective tenant relations, marketing strategies, and property maintenance. Manage all delinquency accounts by proactively communicating with delinquent residents, issuing and overseeing payment plans, and initiating eviction processes when necessary.

Marketing Strategies Event Planning Social Media Marketing Financial Analysis

Leasing Consultant

Windsor Communities

Jul 2023 - Present (1 year 10 months)

Delineated and carried out marketing initiatives, such as the creation of content for use in creative marketing campaigns and social media campaigns to boost local traffic and produce online reviews. Helped to achieve a resident retention rate of 96.5% in the last three months of the year.

Marketing Campaigns Content Creation Event Planning Community Engagement

Associate Animal Care Technician

Sanford Research

Feb 2022 - Present (3 years 3 months)

Provided daily husbandry for a number of laboratory animals following stringent scientific protocol in compliance with state and federal agencies including but not limited to the IACUC, NIH, OLAW, PHS, AAALAC and USDA. Responsible for the welfare and husbandry of over 16,000 animals that reside within the facility.

Regulatory Compliance OLAW USDA Cadaver Lab Setup

Leasing Consultant

Greystar

Sep 2021 - Present (3 years 8 months)

Created and coordinated all marketing activities to increase new traffic for the community by 22% by implementing resident referral promotions and using numerous internet marketing tools. Utilized Property Management software OneSite and Yardi to manage resident and prospect information, track apartment pricing, availability and record incoming traffic.

Yardi Market Analysis

Leasing Consultant

Hayloft Property Management

Sep 2020 - Present (4 years 8 months)

Completed all sales and leasing activities to successfully meet the community
’s revenue and occupancy goals by eagerly greeting prospects, conducting community and apartment tours, processing applications, credit screenings and criminal background checks and preparing leases. Maintained consistent communication with current and prospective residents by promptly responding to emails, texts and pho

Sales Revenue Goals Lease Preparation Resident Communication Market Research Resident Communications

Leasing Consultant

Real Property Management Express

Aug 2019 - Present (5 years 9 months)

Managed lease renewals by contacting residents in a timely manner prior to lease expiration, assembling the necessary paperwork and obtaining all appropriate signatures. Stayed informed on all rent payments, whether delinquent or collected, for more than 400 apartment units and maintained contact with delinquent residents to make sure the rent was collected at the end of the call or that a payment

Renewals Rent Collection