Angelica Leon

Manage lease renewals, tenant applications, delinquency resolution, and eviction coordination to maintain occupancy and ensure legal compliance. Resolve tenant issues and improve community relations to support tenant retention and financial stability.

Respond to tenant inquiries, inspect vacant and occupied units, maintain lease records and security deposits, and conduct tenant screening to support occupancy and compliance. Establish vendor relationships and assist in preparation of legal documents such as eviction notices when necessary.

Managed rent posting, collections, eviction processing, and lease renewals while maintaining accurate resident ledgers and supporting month-end reporting. Oversaw property operations and assisted hiring and training of new team members in the Community Manager's absence.

Conducted tours, processed applications and background checks, prepared leasing documents, and followed up on leads to support leasing goals. Used Yardi and OneSite to track availability, record traffic, and manage prospect and resident data.

Generated leasing traffic, toured prospects, processed rental applications and move-ins, and inspected property cleanliness to maintain high occupancy. Supported lease renewal programs and used OneSite to track availability and leasing activities.

Completed a 40-hour American Safety & Health Institute certification in Pediatric CPR, AED, and First Aid covering children, infants, and adults.