Open to opportunities

Arion Johnson

@arionjohnson

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Dedicated property management professional with a focus on tenant satisfaction.

United States

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What I'm looking for

I am looking for a role that fosters growth, values tenant satisfaction, and offers opportunities for leadership development.

I am a dedicated and growth-driven property management professional with over seven years of hands-on experience, having progressed from entry-level roles in the Bay Area to a senior property management position in Los Angeles. My expertise lies in managing multifamily and mixed-use properties, where I lead on-site teams to optimize operational performance. I am known for enhancing tenant satisfaction, improving occupancy rates, and reducing costs through proactive systems and effective leadership.

In my current role as a Property Manager, I manage operations for a portfolio of over 250 residential units across multiple sites. I successfully increased occupancy rates from 89% to 97% within a year by implementing resident retention programs and streamlining maintenance systems. My ability to negotiate contracts has led to a 15% reduction in vendor costs, showcasing my commitment to operational efficiency and financial performance.

Experience

Work history, roles, and key accomplishments

Current

Property Manager

Current

Confidential

Jan 2022 - Present (3 years 4 months)

Managed operations for a 250+ unit residential portfolio, leading and training cross-functional teams in leasing, maintenance, and janitorial. Increased occupancy rate from 89% to 97% within one year by implementing resident retention programs and streamlining maintenance systems. Successfully reduced vendor costs by 15% through strategic contract negotiation and preventative maintenance plans.

Budgeting Vendor Management Lease Up Strategies Microsoft Office

Assistant Property Manager

Broadway Crest Communities

Oct 2019 - Dec 2021 (2 years 2 months)

Supported comprehensive management of a 180-unit mixed-use building, processing lease applications, managing renewals, and handling resident relations. Maintained high occupancy and achieved 95%+ on-time rent collections, even during the COVID-19 pandemic. Coordinated effectively with vendors for timely repairs, capital improvements, and inspections.

Lease Applications Resident Relations Rent Collection Microsoft Office

Leasing Consultant / Admin Coordinator

J Williams Staffing

Jul 2017 - Sep 2019 (2 years 2 months)

Leased units across two residential communities totaling 120 units, managing inquiries, scheduling showings, and onboarding new tenants. Supported comprehensive office operations, including filing and tenant communication. Contributed to improving leasing rates during seasonal lulls through targeted social media and signage campaigns.

Tenant Communication Social Media Marketing Background Checks

Education

Degrees, certifications, and relevant coursework

Los Angeles City College

Associate of Science, Business Administration

Currently pursuing an Associate of Science in Business Administration through online courses. This program is enhancing my understanding of core business principles and practices, which are directly applicable to property management.